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Personal Vacation Planner Agent

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Carnival Cruises

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Location:
United States , Miramar

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Category:
Sales

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Contract Type:
Not provided

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Salary:

16500.00 USD / Year ▼
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Job Description:

This outbound telephone sales position provides you with a database of guests with whom you will build relationships to drive sales. These warm leads consist of guests actively planning a cruise, past guests, and individuals that have expressed an interest in cruising with Carnival. This is a high-volume, fast-paced sales environment where quotas and metrics must be achieved. Enjoy a flexible schedule after the first year, unlimited earning potential, and a highly-engaging and supportive work environment.

Job Responsibility:

  • Initiating conversations through calls, texts and approved communication channels to drive sales, acting on leads and/or prospects
  • Present cruise products and make travel recommendations
  • Establish and maintain customer relationships by delivering excellent customer service, meeting customer needs and expectations to meet/exceed sales goals
  • Maintain the Customer Relationship Management (CRM) database and build relationships with new/existing guests to close sales
  • Participate in mandatory trainings and meetings to stay current with knowledge of products to present cruise product features, benefits, and pricing
  • Perform other job-related functions as assigned

Requirements:

  • Minimum High School Diploma or GED
  • Inside / outside field 1 year sales experience with proven sales success
  • Experience developing new business and new accounts with a customer service background
  • Proficient in Microsoft Office Suite
  • Results and goal-oriented sales professional with excellent verbal and written communication skills
  • Excellent interpersonal skills
  • Superior prospecting, presentation and closing skills
  • Comfortable working in an environment requiring achievement of monthly sales targets and goals
  • Effective time management, organizational and multi-tasking skills
  • Ability to maintain strong working knowledge of cruise products
  • Ability to work independently and manage our Customer Relationship Management (CRM) system
  • Good problem-solving skills
  • Consistent and reliable attendance and punctuality are essential functions of the job
  • Must be fluent in English and be able to read, write and articulate in English
  • For internal interest, one must be in good standing with no verbal, written, or final warning
  • Must reside in FL, GA, TX, NC
What we offer:
  • Cost-effective medical, dental and vision plans
  • Employee Assistance Program and other mental health resources
  • Company paid term life insurance and disability coverage
  • 401(k) plan that includes a company match
  • Employee Stock Purchase plan
  • Holidays – All full-time employees receive days off for 8 company-wide holidays, plus 2 floating holidays
  • Vacation Time – All full-time employees at the manager and below level start with 14 days/year
  • Sick Time – All full-time employees receive 80 hours of sick time each year
  • Complementary stand-by cruises, employee discounts on confirmed cruises, plus special rates for family and friends
  • Personal and professional learning and development resources including tuition reimbursement

Additional Information:

Job Posted:
February 01, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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