Personal Travel Advisor Job at Virgin Atlantic (Braehead, Glasgow)

Personal Lines / Customer Service Advisor

A new position is being created for a Personal Lines to focus on acting as a Cus...

Location

United Kingdom , Cornwall

Salary:

25000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Organised
Self-motivated
Ability to multitask
Excellent interpersonal and communication skills
Good technical knowledge – in specific areas needed e.g. Motor, home, travel

Job Responsibility

Act as a Customer Adviser on specific nominated accounts
Manage a range of customer enquiries via telephone, email and post
Develop the account through existing client contacts
Contribute to maximising growth through converting new business enquiries, cross sale and up sale of relevant ancillary products
Shared responsibility for achievement of the business plan and budget of the Division
Operate within the Company’s systems and procedures
Check policy documents for accuracy and breadth of cover
Provide assistance to the Claims department with any relevant claims
Update client records with accurate information received from insurers
Transfer of copy and documents into the client electronic file

Fulltime

Personal Lines / Customer Service Advisor

A new position is being created for a Personal Lines to focus on acting as a Cus...

Location

United Kingdom , Ipswich

Salary:

25000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Organised
Self-motivated
Ability to multitask
Excellent interpersonal and communication skills
Good technical knowledge – in specific areas needed e.g. Motor, home, travel

Job Responsibility

Act as a Customer Adviser on specific nominated accounts
Manage a range of customer enquiries via telephone, email and post
Develop the account through existing client contacts
Shared responsibility for achievement of the business plan and budget of the Division
Ensure operation within the Company’s systems and procedures
Check policy documents for accuracy and breadth of cover
Provide assistance to the Claims department with any relevant claims
Updating client records with accurate information received from insurers
Transfer of copy and documents into the client electronic file
Promote and support the Division both internally and externally

Fulltime

Employee Travel Advisor

Travelwise is Flight Centre Travel Group's (FCTG) in-house travel team, dedicate...

Location

Australia , South Bank

Salary:

59943.00 AUD / Year

Flight Centre Brand

Expiration Date

Until further notice

Requirements

Minimum 12 months retail travel industry experience
Strong GDS and travel booking systems (Sabre and HELiO preferred) experience
Solid product knowledge
Ability to handle high volume of enquiry and manage multiple enquiries at any given time
Exceptional communication skills – utilising a wide range of channels
Self-driven and demonstrates strong collaboration skills
Experience adhering to customer service level agreements

Job Responsibility

Customer service – manage booking enquiries via email, phone and in-person
Providing expert travel advice
Promoting the Travelwise staff benefit
Developing and maintaining relationships with suppliers
Attending product training, information sessions and supplier events
High level attention to detail

What we offer

Generous base salary package plus bonuses
Global career advancement and travel opportunities
Monday to Friday standard office hours with flexibility considered
Inclusive company culture
Individualised Learning & Development pathway options
Access to 'LinkedIn Learning' for ongoing skills development
Exclusive Staff Discounts accessible via employee-only portal with 500+ of Australia’s leading retailers, health and wellness discounts, financial planning advice, employee share plan
Travel Discounts including family and friends - on flights, hotels, tours, cruises, travel insurance
Career opportunities in a network of brands and businesses across the globe
Corporate Health Discounts on health insurance plans with BUPA, access to internal gym

Fulltime

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