Personal Support Worker

• Provides high quality personal care and other services to Assisted Living Neighborhood residents with physical and cognitive limitations
• Using the Person-Centered Care approach, works collaboratively with residents, their family members and the care team to deliver highly individualized care
• Partners with residents and works with them to complete all activities of daily living including care, dining, life enrichment, housekeeping and laundry
• Responds to resident or family member concerns
• Assists and attends to residents’ special needs as required
• Provides dining room service, busing and dishwashing services
• Provides personal laundry services for residents
• Maintains work and storage areas in a clean, safe and sanitary manner
• Operates and cleans equipment, furniture and cleans and maintains all resident areas
• Provides support to life enrichment and activities
• Provides medications to residents according to the residence’s policies and procedures for medication administration

• Previous work experience in providing personal care services
• Successful completion of secondary school or equivalent
• Post secondary education in related care fields [e.g. Personal Support Worker (PSW), Health Care Aide (HCA) or Developmental Services Worker (DSW) certification] is preferred
• Ability to read and communicate effectively
• Ability to follow written and verbal instructions
• Demonstrated empathy and understanding of the needs of seniors
• Effective interpersonal relationship and conflict resolution skills
• Ability to organize work and work under strict time constraints
• Must have a high standard of hygiene and cleanliness
• Must be able to operate related equipment
• Must be in good physical and mental health
• Criminal Records Check and Vulnerable Persons Check required

Post secondary education in related care fields [e.g. Personal Support Worker (PSW), Health Care Aide (HCA) or Developmental Services Worker (DSW) certification]