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The Personal Support Worker (Home Care) is a valued member of the home care team who works in partnership with a Care Designer and the broader care team to provide personal care and daily living support that helps clients age safely, comfortably, and happily in their own homes. Through trusted relationships, thoughtful attention to individual needs, and dependable care, the Personal Support Worker plays a meaningful role in turning care plans into positive daily experiences that support Happier Aging.
Job Responsibility
Provides client care in alignment with the established plan of care, with clinical guidance and support from the Director of Nursing or registered nurse as required
Supports personal care needs in a respectful, person-centered manner, including: Bathing and personal hygiene
Grooming, including oral care
Assistance with dressing and undressing
Assistance with toileting and continence care
Assistance with feeding and meal support, including feeding clients who are unable to feed themselves
Takes and records vital signs (temperature, pulse, respirations, and blood pressure) as required by the plan of care
Measures and records height and weight when necessary
Supports skin integrity and mobility by assisting with repositioning, encouraging movement, and following skin care protocols
Assists clients with active and passive range-of-motion exercises as outlined in the plan of care
Supports safe ambulation, transfers, and use of mobility aids
Observes and communicates changes in the client's physical, mental, or emotional condition to the appropriate clinical lead in a timely manner
Documents care provided and observed changes accurately and promptly
Measures and documents intake and output as required
Provides medication reminders to support client self-administration, as permitted by scope
Performs light housekeeping to maintain a clean, safe, and comfortable home environment
Assists with meal preparation and clean-up in alignment with client preferences and care plans
Changes bed linens and helps maintain an orderly and welcoming client environment
Follows principles of infection prevention, control, and universal precautions at all times
Participates in performance improvement activities, recognizing that high-quality care is built through learning and consistency
Provides transportation support to medical appointments, community outings, and shopping as required
Participates in client education according to the plan of care, reinforcing safe practices and independence
Assists in maintaining a safe environment and promotes quality care through adherence to established policies, procedures, and standards, working collaboratively with the care team
Upholds client rights at all times, including the right to privacy, respect, choice, and confidentiality
Responds appropriately and promptly in emergency situations according to training and policy
Uses equipment and supplies safely and appropriately
Requirements
Certification as a Personal Support Worker or Home Care Aide from a recognized community college or vocational school
Current CPR certification
Negative TB skin test or chest x-ray, as required
Valid driver's license and access to an insured vehicle in accordance with organizational requirements
Ability to work independently with minimal direct supervision while remaining connected to the care team
Effective oral and written communication skills in English
Nice to have
Minimum of one (1) year of relevant experience preferred
What we offer
We pay you what you're worth, and then some. We review compensation throughout the year to pay top of market so you are well taken care of for the contribution you make
Hands-on training, mentorship and continued access to online learning help set you up for success. We also provide mentoring to support the development of self-led leaders
Caregiving as a Career, and in providing both growth opportunities and a culture in which you thrive and love coming to work