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Personal Shopping Manager

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Selfridges

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Location:
United Kingdom , Manchester

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As a Personal Shopping Manager, you will be responsible for managing a team and department focused on delivering exceptional service. Providing a bespoke experience to customers from all over the world, our products are exceptional, and so is the service that accompanies them.

Job Responsibility:

  • Generate ideas and implement plans to develop business opportunities and drive productivity, sales and profit
  • Role model and deliver an exceptional personalised service to all customers
  • Demonstrate a commercial mind set and outlook to stay responsive to customer needs
  • Create and take ownership of a clear plan to deliver results on time
  • Manage and lead your team giving regular feedback and coaching
  • Collaborate with various functions
  • Ensure that the Division is fully compliant at all times with trading standards legislation, health & safety legislation and security standards

Requirements:

  • A sales and service expert
  • Commercially astute
  • A great communicator
  • A natural leader
  • A team player
  • Collaborative
  • An example of our values, a trusted and respected colleague
What we offer:
  • Flexible working options
  • Generous annual leave
  • Up to five paid volunteering days
  • Family leave policies
  • Defined pension contribution scheme
  • Generous bonus and/or commission scheme
  • Enviable team member discount
  • Exclusive local discounts
  • Subsidised gym memberships
  • Sustainable car salary sacrifice scheme
  • Internal communities
  • Confidential team member assistance programme
  • Access to a wide range of training programmes

Additional Information:

Job Posted:
January 15, 2026

Expiration:
February 11, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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