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As a Personal Shopping Manager, you will be responsible for managing a team and department focused on delivering exceptional service. Providing a bespoke experience to customers from all over the world, our products are exceptional, and so is the service that accompanies them.
Job Responsibility:
Generate ideas and implement plans to develop business opportunities and drive productivity, sales and profit
Role model and deliver an exceptional personalised service to all customers
Demonstrate a commercial mind set and outlook to stay responsive to customer needs
Create and take ownership of a clear plan to deliver results on time
Manage and lead your team giving regular feedback and coaching
Collaborate with various functions
Ensure that the Division is fully compliant at all times with trading standards legislation, health & safety legislation and security standards
Requirements:
A sales and service expert
Commercially astute
A great communicator
A natural leader
A team player
Collaborative
An example of our values, a trusted and respected colleague