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Alera Group is looking for a Personal Lines Staff Development Coordinator. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!
Job Responsibility:
Train new Personal Lines employees on the Agency Management System (AMS), ImageRight, PL Rating, SinglePoint, carrier websites, and all related workflows, tools, and procedures
review Teams organization and resources with new staff
Set up AMS for new employees, ensure proper desktop configurations, assist current staff with AMS/ImageRight procedures, and coordinate with IT to resolve system or carrier-site issues
Lead quarterly re-training sessions and provide continuous education to maintain consistency, accuracy, and efficiency across Personal Lines operations
Responsible for training new Personal Lines employees on individual insurance carrier websites – including quoting, applications, policy change requests, locating claims information, billing information, and declarations pages
Requirements:
High school diploma required
college degree or equivalent experience preferred
Minimum 5 years of Personal Lines insurance experience, with proven training experience (remote training preferred)
IT experience required, with strong familiarity with company software, systems, and departmental procedures
Ability to stay current on industry developments and maintain up-to-date knowledge in all areas of Personal Lines and training responsibilities
What we offer:
medical, dental, life and disability insurance, 401k, generous paid time off
All mileage and travel-related expenses are fully reimbursed
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