Personal Lines Sales Executive

• Deliver excellent customer service to all customers
• Uphold the company’s mission statement and values
• Responsible for the achievement of individual income target
• The achievement of new business case count and retention targets
• Maximising sales opportunities by proactively selling and securing additional business
• Raising underwriting concerns and rating risks appropriately
• Accurately complete administrative tasks such as post, diary as well as account and insurer queries
• Securing a consistent pass rate on all call observations
• Awareness of complaint handling – Being able to resolve minor customer complaints and being fully aware of the company complaints process
• Liaise and build relationships with insurers and customers – both internally and externally
• General administration work: Prioritise all client communication (via phone, email and in-person) to ensure the customer receives a high level of customer service

• At least 12 months sales or customer service experience
• Good communicator
• Strong numerical and verbal skills

Insurance experience

• Bonus
• 25 days holiday + Bank Holidays
• Pension
• Death in Service
• Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation))
• Full support for your professional development (including fully funded qualifications)