Personal Lines Insurance Agency Customer Service Representative Job at TieTalent (Bethel Park)

Personal Lines Customer Services Representative

The Personal Lines Customer Services Representative will provide prompt, efficie...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of personal lines insurance to include home, auto, umbrella, watercraft, collections, etc.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling personal account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, mortgage changes and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

New

Social Media Manager - Insurance & Business Services Specialist

As a Social Media Manager - Insurance & Business Services Specialist at 321, you...

Location

United States , Orlando

Salary:

60000.00 - 75000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

5+ years of experience in social media management, preferably in an agency environment managing multiple client accounts simultaneously
2+ years of direct experience managing social media for insurance brands (home insurance, auto insurance, personal lines) or financial services organizations required
Proven track record developing and executing successful social media strategies for insurance, business services, professional services, or B2B brands
Experience managing social media for insurance companies, insurance agencies, roofing companies, legal firms, real estate professionals, healthcare providers, or similar business services industries is highly valued
Deep understanding of insurance consumer behavior, purchase considerations, and content that drives trust and engagement in the insurance category
Knowledge of insurance industry regulations and advertising compliance requirements across multiple states/jurisdictions
Familiarity with insurance products, coverage types, claims processes, and industry terminology
Strong writing skills with ability to craft platform-appropriate content that resonates with insurance consumers and professional audiences while maintaining regulatory compliance
Expertise across major social media platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube, with deep understanding of platform-specific best practices
Proficiency with AI-powered content creation tools (ChatGPT, Claude, Jasper, Copy.ai, or similar) with demonstrated ability to produce high-quality, on-brand content efficiently

Job Responsibility

Develop comprehensive social media strategies for multiple insurance and business services client accounts that align with business objectives, target audiences, and brand positioning
Create insurance-specific content strategies that address the full customer lifecycle: awareness, quote consideration, policy purchase, claims experience, and renewal/retention
Understand and optimize for insurance consumer behavior including comparison shopping, life event triggers (home purchase, vehicle purchase, marriage, relocation), and seasonal patterns
Conduct competitive analysis, audience research, and platform audits to identify opportunities in insurance and business services verticals
Define content pillars, messaging frameworks, and brand voice guidelines tailored to insurance audiences and professional service consumers
Develop strategies that build trust and credibility for insurance brands while addressing common concerns (price transparency, claims reputation, coverage clarity, customer service quality)
Establish KPIs and success metrics for each client account, tracking performance against goals for reach, engagement, quote generation, and business impact
Leverage AI tools to analyze audience insights, predict content performance, and optimize strategy based on data-driven insights
Stay current on platform algorithm changes, emerging features, and social media trends in insurance marketing, adapting strategies to maximize organic reach
Monitor insurance industry trends, regulatory changes, and competitive landscape to inform content strategy

What we offer

Health, dental, and vision insurance
401K after one year of employment
2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
3 Sick/Mental Health Days
8 Hours Volunteer Time
Additional PTO at holiday and management discretion
Paid parental leave
Professional development opportunities
Leadership training opportunities and career advancement pathways
A collaborative, creative, and ambitious team environment

Fulltime

Lawyers Professional Liability (LPL) Producer

Reporting to the Profit Center Leader or Sales leader, the LPL Producer is respo...

Location

United States , Dedham; Rocky Hill

Salary:

100000.00 - 150000.00 USD / Year

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Bachelor’s degree or experience to commensurate the same
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
2+ years experience functioning in an insurance agency or carrier including sales experience
Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
Strong technical knowledge of the industry of expertise currently being targeted
This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Job Responsibility

Responsible for the development and successful acquisition of new business revenue from new and existing clients
Prospect sectors or market areas by identifying business needs and proposing company products and services
Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits
Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities
Work in tandem with the Commercial Lines Team for proposals, RFPs etc. with a clear course of action noted
Develop, present and sell new business proposals to appropriate prospects
Gather necessary information and develop, deliver and sell renewal proposals
Comply with account quality and size standards established by the agency
Perform periodic service calls on all accounts and provide or coordinate customer service requests
Conduct client coverage reviews and determine insurance coverage needs based on sound principles and updated legal requirements as well as carrier rulings by state

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Fulltime

Front Office Representative

The Front Office Representative will greet patients and provide the highest qual...

Location

United States , Avondale

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

At least 1 year of customer service skills and experience
Ability to communicate, ability to take initiative, work well with an established team
Excellent organizational skills
Attention to detail
Computer skills using Microsoft software, scheduling software, and email applications
The ability to work in a constant state of alertness and in a safe manner
Must be able to multitask several phone lines
High School Diploma or equivalent

Job Responsibility

Coordinates and manages physician clinic schedules
Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures
Manages check-in and check-out functions. Verifies demographics of new patients and scanning insurance cards for the medical file
Schedule prep day before verifying insurance/outstanding liabilities/medical record/informing patients of copay and deductibles
Check patients in and out
Schedules for appointments/tests/procedures. Directs walk-in patients and emergencies as per established policies and procedures
Answer all incoming calls and route them to the appropriate staff, relay telephone messages
Collects co-pays. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by patient
Maintain and keep an updated scanning/filing system
Have an understanding of insurance referral processes

What we offer

medical, dental, vision, short-term and long-term disability, life insurance, paid time off, 401K plan

Fulltime

Head of Financial Crime

Responsible for oversight of the 2nd line financial crime team and maintaining a...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven financial crime expertise, preferably with a strong understanding of the Lloyd’s market and framework
Regulator relations experience in an insurance-related and/or financial services company/organisation
Expert knowledge of financial crime regulation, policies and procedures, particularly UK/EU/UN/OFAC Sanctions regimes, the Economic Crime and Corporate Transparency Act (ECCTA), the UK Proceeds of Crime Act Section 7, FCA SYSC Handbook 6.3, FCA Financial Crime Guide Parts 1 & 2, UK Bribery Act, UK Fraud Act, JMLSG Guidance, and Suspicious Activity Reporting
Degree level educated
and/or Relevant professional qualification and experience
Ability to build strong partnering relationships with a wide range of stakeholders
Ability to interact professionally and with credibility and manage expectations of senior management and key stakeholders
Proven management experience, with experience of leading / managing strategic change
Experience of dealing with financial crime regulatory agencies, including OFAC, OFSI & EU, in relation to sanctions issues
Experience of working in a global and fast paced business environment is essential

Job Responsibility

Line management of the financial crime team to include regular team meetings, 1:1s, action setting and tracking, performance assessment and associated responsibilities
Member of appropriate governance forums/committees as required
Management of any relevant external advisors as required
Manage and maintain an effective Financial Crime function supporting and protecting the group against the six pillars of financial crime risk (Bribery & Corruption, Fraud, Market Abuse, Money Laundering, Sanctions Evasion and Tax Evasion) and related reputational risk ensuring that the needs of all stakeholders are met
Ensure the resourcing model, quantity and quality of resources enable the Financial Crime Function to meet the group’s needs
Develop and maintain Beazley’s financial crime policy in line with legislative and regulatory obligations, ensuring the policy remains up to date
Produce regular financial crime reports and present to appropriate Boards and Committees when required
Act in an advisory capacity to support business heads and management focus on the financial crime risk in individual business areas
Assist senior management in development and maintaining an effective financial crime compliance culture
Ensure that the firm’s risk management policies, risk assessment profile and their application are adequately documented and approved by Beazley’s Executive Committee and Board of Directors

New

On-Site Sr Customer Service Representative

Under general supervision, fulfills customer orders accurately and in a timely m...

Location

United States , Waco

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or GED
Customer service and communication skills
Ability to multi-task and time management skills
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Good driving record
Reliability, organization, and attention to detail

Job Responsibility

Fulfills customer orders accurately and in a timely manner to ensure customer satisfaction
Processes orders for customers and sells Motion Industries’ assets
Orders items to ensure appropriate inventory levels are maintained for Consignment customers
Sources products in branch inventory, Distribution Center inventory or supplier inventory
Ensures identification and sale of Motion Industries’ assets
Influences Motion Industries’ Gross Profit through negotiating the sale price and purchase price, within certain parameters
Proactively generates sales by actively promoting Motion Industries’ products to existing customers
Expedites backorders
May pull inventory and prepare order for shipment to customer
May handle customer returns

What we offer

Healthcare coverage options
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

New

Motion Automation Intelligence- Customer Service Representative II

Under general supervision, the Motion Automation Intelligence- Customer Service ...

Location

United States , Oldsmar

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

High school diploma or GED
Three (3) to five (5) years of related experience or an equivalent combination
Excellent communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Strong computer skills
Strong negotiation skills
Basic product knowledge
Reliability, organization, and attention to detail required

Job Responsibility

Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Expedites backorders
May pull inventory and prepare order for shipment to customer
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

New

Program Manager, Manufacturing

Gates is looking for a Technical Program Manager – Data Centers (Pumps) located ...

Location

United States , Englewood; Rochester Hills

Salary:

129000.00 - 142000.00 USD / Year

MSA BOURGOGNE

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Engineering OR related technical discipline OR equivalent related experience
Minimum 3 years of progressive experience in data center operations, infrastructure management, or a relevant technical domain
At least 5 to 8 years of program management experience in a high-pressure, fast-paced environment, managing cross-functional teams, preferably supporting data centers
Strong observational and analytical skills, including: ability to collect, organize, analyze and disseminate significant amounts of information, strong attention to detail and accuracy, ability to track and report metrics, and manage risks
Excellent leadership, communication, and people management skills with the ability to inspire teams, build strong relationships, and negotiate effectively across all organizational levels
Proven delivery of projects on time, on cost, while meeting internal and external requirements
Experience with and able to utilize available software tools to manage all phases of a project
Strong oral, written, and presentation skills
Self-driven with strong organization skills
Must be able to travel up to 20% of the time as necessary

Job Responsibility

Develop and maintain all technical and timing aspects of customer projects following the Gates Program Management Process
Support Sales and Application Engineers with customer communication, new business acquisition, technical review presentations, new product introduction, and bringing awarded programs to production
Support ongoing production programs with engineering changes and other related activities on an ongoing basis
Interface with key customers and multiple internal functions to execute new business and build customer relationships
Ownership of the production implementation of new business for external customers
Lead and coordinate diverse internal teams (sales, engineering, quality, production) to achieve program goals
Act as the main point of communication between internal teams and the customer, managing relationships and communication to ensure alignment
Responsible for creating and managing program milestones, timeline, and overall deliverables
Manage the program's budget, track costs, and implement cost-saving initiatives
Provide regular updates and reports on program status, progress, and challenges to senior leadership and other stakeholders

What we offer

Medical, Dental, Vision insurance and other voluntary benefit options: benefits begin on the first day of the month immediately following your date of hire
Eligible for 3 weeks of paid vacation + 11 holidays (9 scheduled & 2 floating) + 8 sick days. All vacation days are accrued
401(k): 3% company contribution and additional 3% company match
Tuition Reimbursement
Bonus Eligible

Fulltime

Personal Lines Insurance Agency Customer Service Representative

TieTalent

Location:
United States , Bethel Park

Category:
Insurance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 21, 2026

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