Personal Lines Insurance Agency Customer Service Representative Job at TieTalent (Bethel Park)

Personal Lines Customer Services Representative

The Personal Lines Customer Services Representative will provide prompt, efficie...

Location

United States , Greensboro

Salary:

Not provided

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Property & Casualty Producer Insurance License in good standing
2+ years of customer service experience in the insurance industry
Comprehensive knowledge of personal lines insurance to include home, auto, umbrella, watercraft, collections, etc.
Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
Experience handling personal account renewals, service needs, and customer escalations
Experience handling policy endorsement requests, mortgage changes and Auto IDs
Experience handling payments or billing questions

Job Responsibility

Receive, process, and respond to customer inquiries regarding, but not limited to, existing policy questions, coverage change requests, requests for new policies, certificates of insurance, auto ID cards, billing, payments, or any other service-related matters
Proactively seek referrals from current customers to solicit new business and capitalize on cross-sell opportunities
Provide an exceptional customer experience
Document renewal, sales, and insurance operations compliance documents into the agency management systems
Attend internal and client meetings, as needed
Follow agency guidelines, policies, and procedures
Promote teamwork, support, knowledge sharing and a positive attitude in the department and office
Promote a commitment to achieve or exceed internal and external performance standards
Participate in training opportunities to remain current on industry information, new product development, legislation, coverages, and technology including professional development and continuing education required for valid licensing

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Fulltime

Social Media Manager - Insurance & Business Services Specialist

As a Social Media Manager - Insurance & Business Services Specialist at 321, you...

Location

United States , Orlando

Salary:

60000.00 - 75000.00 USD / Year

321 Brand + Social House

Expiration Date

Until further notice

Requirements

5+ years of experience in social media management, preferably in an agency environment managing multiple client accounts simultaneously
2+ years of direct experience managing social media for insurance brands (home insurance, auto insurance, personal lines) or financial services organizations required
Proven track record developing and executing successful social media strategies for insurance, business services, professional services, or B2B brands
Experience managing social media for insurance companies, insurance agencies, roofing companies, legal firms, real estate professionals, healthcare providers, or similar business services industries is highly valued
Deep understanding of insurance consumer behavior, purchase considerations, and content that drives trust and engagement in the insurance category
Knowledge of insurance industry regulations and advertising compliance requirements across multiple states/jurisdictions
Familiarity with insurance products, coverage types, claims processes, and industry terminology
Strong writing skills with ability to craft platform-appropriate content that resonates with insurance consumers and professional audiences while maintaining regulatory compliance
Expertise across major social media platforms including Facebook, Instagram, LinkedIn, TikTok, and YouTube, with deep understanding of platform-specific best practices
Proficiency with AI-powered content creation tools (ChatGPT, Claude, Jasper, Copy.ai, or similar) with demonstrated ability to produce high-quality, on-brand content efficiently

Job Responsibility

Develop comprehensive social media strategies for multiple insurance and business services client accounts that align with business objectives, target audiences, and brand positioning
Create insurance-specific content strategies that address the full customer lifecycle: awareness, quote consideration, policy purchase, claims experience, and renewal/retention
Understand and optimize for insurance consumer behavior including comparison shopping, life event triggers (home purchase, vehicle purchase, marriage, relocation), and seasonal patterns
Conduct competitive analysis, audience research, and platform audits to identify opportunities in insurance and business services verticals
Define content pillars, messaging frameworks, and brand voice guidelines tailored to insurance audiences and professional service consumers
Develop strategies that build trust and credibility for insurance brands while addressing common concerns (price transparency, claims reputation, coverage clarity, customer service quality)
Establish KPIs and success metrics for each client account, tracking performance against goals for reach, engagement, quote generation, and business impact
Leverage AI tools to analyze audience insights, predict content performance, and optimize strategy based on data-driven insights
Stay current on platform algorithm changes, emerging features, and social media trends in insurance marketing, adapting strategies to maximize organic reach
Monitor insurance industry trends, regulatory changes, and competitive landscape to inform content strategy

What we offer

Health, dental, and vision insurance
401K after one year of employment
2 Weeks (80 Hrs) Paid Time Off [Additional 40Hrs at 3 Years]
3 Sick/Mental Health Days
8 Hours Volunteer Time
Additional PTO at holiday and management discretion
Paid parental leave
Professional development opportunities
Leadership training opportunities and career advancement pathways
A collaborative, creative, and ambitious team environment

Fulltime

Lawyers Professional Liability (LPL) Producer

Reporting to the Profit Center Leader or Sales leader, the LPL Producer is respo...

Location

United States , Dedham; Rocky Hill

Salary:

100000.00 - 150000.00 USD / Year

Brown & Brown UK

Expiration Date

Until further notice

Requirements

Bachelor’s degree or experience to commensurate the same
Proficient with MS Office Suite
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
2+ years experience functioning in an insurance agency or carrier including sales experience
Insurance Producer license in good standing (authorities in states needed to service the assigned book of business)
Strong technical knowledge of the industry of expertise currently being targeted
This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

Job Responsibility

Responsible for the development and successful acquisition of new business revenue from new and existing clients
Prospect sectors or market areas by identifying business needs and proposing company products and services
Obtain prospects and actively pursue and create interest by making telephone calls, writing letters, or through personal visits
Maintain currency and further develop expertise in declared sector or market area by networking and participating in professional development activities
Work in tandem with the Commercial Lines Team for proposals, RFPs etc. with a clear course of action noted
Develop, present and sell new business proposals to appropriate prospects
Gather necessary information and develop, deliver and sell renewal proposals
Comply with account quality and size standards established by the agency
Perform periodic service calls on all accounts and provide or coordinate customer service requests
Conduct client coverage reviews and determine insurance coverage needs based on sound principles and updated legal requirements as well as carrier rulings by state

What we offer

Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
Financial Benefits: ESPP
401k
Student Loan Assistance
Tuition Reimbursement
Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Fulltime

Head of Financial Crime

Responsible for oversight of the 2nd line financial crime team and maintaining a...

Location

United Kingdom , London

Salary:

Not provided

Social Value Portal Ltd

Expiration Date

Until further notice

Requirements

Proven financial crime expertise, preferably with a strong understanding of the Lloyd’s market and framework
Regulator relations experience in an insurance-related and/or financial services company/organisation
Expert knowledge of financial crime regulation, policies and procedures, particularly UK/EU/UN/OFAC Sanctions regimes, the Economic Crime and Corporate Transparency Act (ECCTA), the UK Proceeds of Crime Act Section 7, FCA SYSC Handbook 6.3, FCA Financial Crime Guide Parts 1 & 2, UK Bribery Act, UK Fraud Act, JMLSG Guidance, and Suspicious Activity Reporting
Degree level educated
and/or Relevant professional qualification and experience
Ability to build strong partnering relationships with a wide range of stakeholders
Ability to interact professionally and with credibility and manage expectations of senior management and key stakeholders
Proven management experience, with experience of leading / managing strategic change
Experience of dealing with financial crime regulatory agencies, including OFAC, OFSI & EU, in relation to sanctions issues
Experience of working in a global and fast paced business environment is essential

Job Responsibility

Line management of the financial crime team to include regular team meetings, 1:1s, action setting and tracking, performance assessment and associated responsibilities
Member of appropriate governance forums/committees as required
Management of any relevant external advisors as required
Manage and maintain an effective Financial Crime function supporting and protecting the group against the six pillars of financial crime risk (Bribery & Corruption, Fraud, Market Abuse, Money Laundering, Sanctions Evasion and Tax Evasion) and related reputational risk ensuring that the needs of all stakeholders are met
Ensure the resourcing model, quantity and quality of resources enable the Financial Crime Function to meet the group’s needs
Develop and maintain Beazley’s financial crime policy in line with legislative and regulatory obligations, ensuring the policy remains up to date
Produce regular financial crime reports and present to appropriate Boards and Committees when required
Act in an advisory capacity to support business heads and management focus on the financial crime risk in individual business areas
Assist senior management in development and maintaining an effective financial crime compliance culture
Ensure that the firm’s risk management policies, risk assessment profile and their application are adequately documented and approved by Beazley’s Executive Committee and Board of Directors

Front Office Representative

The Front Office Representative will greet patients and provide the highest qual...

Location

United States , Avondale

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

At least 1 year of customer service skills and experience
Ability to communicate, ability to take initiative, work well with an established team
Excellent organizational skills
Attention to detail
Computer skills using Microsoft software, scheduling software, and email applications
The ability to work in a constant state of alertness and in a safe manner
Must be able to multitask several phone lines
High School Diploma or equivalent

Job Responsibility

Coordinates and manages physician clinic schedules
Welcomes patients as they contact the office either personally or by telephone, and explains the services available, payment categories, and billing procedures
Manages check-in and check-out functions. Verifies demographics of new patients and scanning insurance cards for the medical file
Schedule prep day before verifying insurance/outstanding liabilities/medical record/informing patients of copay and deductibles
Check patients in and out
Schedules for appointments/tests/procedures. Directs walk-in patients and emergencies as per established policies and procedures
Answer all incoming calls and route them to the appropriate staff, relay telephone messages
Collects co-pays. Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by patient
Maintain and keep an updated scanning/filing system
Have an understanding of insurance referral processes

What we offer

medical, dental, vision, short-term and long-term disability, life insurance, paid time off, 401K plan

Fulltime

New

IT Training Lead

The IT Training Lead will drive technology learning and user adoption across the...

Location

United States , Delray Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in IT training, instructional design, technical enablement, or learning and development
Strong knowledge of Microsoft 365
Excellent communication, facilitation, and content development skills
Ability to translate technical concepts into practical, user-friendly training.

Job Responsibility

Design, develop, and deliver IT training programs in instructor-led, virtual, and self-paced formats
Take lead in the Microsoft Copilot and AI training strategy, including onboarding, advanced use cases, responsible AI usage, and ongoing enablement
Partner with IT leadership to support new technology rollouts, system upgrades, and digital transformation initiatives
Create and maintain training content, including videos, guides, tutorials, and job aids
Identify skill gaps and develop targeted learning solutions to improve adoption and productivity
Gather feedback and measure training effectiveness to continuously improve programs.

New

K Kitchen Representative

The position includes, but is not limited to, the following essential job duties...

Location

United States , New Albany

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

New

K Kitchen Representative

Location

United States , Decatur

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win

What we offer

Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit
Wellness Plan

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Personal Lines Insurance Agency Customer Service Representative

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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