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Brown & Brown UK Logo Brown & Brown UK · Insurance

Personal Lines Insurance Advisor

United Kingdom, Plymouth · Job Posted February 20, 2026
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Job Description

The Personal Lines Insurance Advisor is central to the local region and alongside the team will deal with all sizes including more technical personal insurances. The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements.

Job Responsibility

  • Meet and deliver against agreed Renewal Retention or New Business Targets , contributing towards the teams overall targets & KPI’s
  • Ensure you carry out thorough pre renewal reviews and with your clients annually
  • Conduct a full market review for your client and offer the most suitable policy and product
  • Invite all Personal Lines polices within good time, in line with our operational guidance of 21 days prior to the renewal date
  • Ensure polices are renewed, on or before the renewal date
  • Complete all roles and tasks as required by your line manager, ensuring all operational priorities and rules, procedures and policies for risk and compliance are adhered to
  • Manage and prioritise your Tasks are kept up to date and not overdue
  • Identify and discuss with your clients cross sell opportunities
  • Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time
  • Adherence to our Training & Competency scheme and pass audits
  • Keep Up to date with Continuous Professional Development Plan (CPD)
  • As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives

Requirements

  • Preferable experience of General Insurance or Financial Services
  • Insurance broking of handling new enquiries, renewals and mid-term adjustments
  • Ability to identify the best policy to meet clients’ needs
  • Ability to take responsibility for own performance
  • Strong verbal and written communication

What we offer

  • 25 days holiday + Bank Holidays
  • Pension
  • Death in Service
  • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)
  • Full support for your professional development (including fully funded qualifications)
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