CrawlJobs Logo

Personal Lines Insurance Advisor

bbrown.com Logo

Brown & Brown UK

Location Icon

Location:
United Kingdom , Plymouth

Category Icon
Category:

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

The Personal Lines Insurance Advisor is central to the local region and alongside the team will deal with all sizes including more technical personal insurances. The position provides advice to clients to ensure conversion of new business, service of existing accounts and retention of renewals to achieve company income targets and to provide support to clients in all aspects of the sales process in accordance with company procedures and regulatory requirements.

Job Responsibility:

  • Meet and deliver against agreed Renewal Retention or New Business Targets , contributing towards the teams overall targets & KPI’s
  • Ensure you carry out thorough pre renewal reviews and with your clients annually
  • Conduct a full market review for your client and offer the most suitable policy and product
  • Invite all Personal Lines polices within good time, in line with our operational guidance of 21 days prior to the renewal date
  • Ensure polices are renewed, on or before the renewal date
  • Complete all roles and tasks as required by your line manager, ensuring all operational priorities and rules, procedures and policies for risk and compliance are adhered to
  • Manage and prioritise your Tasks are kept up to date and not overdue
  • Identify and discuss with your clients cross sell opportunities
  • Complete any training that is deemed necessary for your role and fully prepare for your regular one-to-ones and annual year-end review, ensuring that you discuss activity around your agreed development plan and that all training is completed on time
  • Adherence to our Training & Competency scheme and pass audits
  • Keep Up to date with Continuous Professional Development Plan (CPD)
  • As and when required undertake small projects and/or provide specialist input into wider business projects and initiatives

Requirements:

  • Preferable experience of General Insurance or Financial Services
  • Insurance broking of handling new enquiries, renewals and mid-term adjustments
  • Ability to identify the best policy to meet clients’ needs
  • Ability to take responsibility for own performance
  • Strong verbal and written communication
What we offer:
  • 25 days holiday + Bank Holidays
  • Pension
  • Death in Service
  • Access to both Flexible benefits and our annual share save scheme (15% discount on BRO shares (post probation)
  • Full support for your professional development (including fully funded qualifications)

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Personal Lines Insurance Advisor

Personal Lines / Customer Service Advisor

A new position is being created for a Personal Lines to focus on acting as a Cus...
Location
Location
United Kingdom , Cornwall
Salary
Salary:
25000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organised
  • Self-motivated
  • Ability to multitask
  • Excellent interpersonal and communication skills
  • Good technical knowledge – in specific areas needed e.g. Motor, home, travel
Job Responsibility
Job Responsibility
  • Act as a Customer Adviser on specific nominated accounts
  • Manage a range of customer enquiries via telephone, email and post
  • Develop the account through existing client contacts
  • Contribute to maximising growth through converting new business enquiries, cross sale and up sale of relevant ancillary products
  • Shared responsibility for achievement of the business plan and budget of the Division
  • Operate within the Company’s systems and procedures
  • Check policy documents for accuracy and breadth of cover
  • Provide assistance to the Claims department with any relevant claims
  • Update client records with accurate information received from insurers
  • Transfer of copy and documents into the client electronic file
  • Fulltime
Read More
Arrow Right

Personal Lines / Customer Service Advisor

A new position is being created for a Personal Lines to focus on acting as a Cus...
Location
Location
United Kingdom , Ipswich
Salary
Salary:
25000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Organised
  • Self-motivated
  • Ability to multitask
  • Excellent interpersonal and communication skills
  • Good technical knowledge – in specific areas needed e.g. Motor, home, travel
Job Responsibility
Job Responsibility
  • Act as a Customer Adviser on specific nominated accounts
  • Manage a range of customer enquiries via telephone, email and post
  • Develop the account through existing client contacts
  • Shared responsibility for achievement of the business plan and budget of the Division
  • Ensure operation within the Company’s systems and procedures
  • Check policy documents for accuracy and breadth of cover
  • Provide assistance to the Claims department with any relevant claims
  • Updating client records with accurate information received from insurers
  • Transfer of copy and documents into the client electronic file
  • Promote and support the Division both internally and externally
  • Fulltime
Read More
Arrow Right

Personal Lines Advisor

We are working with a leading insurance broker who has an opportunity for a Pers...
Location
Location
United Kingdom , Buckinghamshire
Salary
Salary:
25000.00 - 30000.00 GBP / Month
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience with home and motor insurance policies
  • Highly motivated and efficient
  • Excellent customer service
  • Ability to handle a variety of communication channels (telephone, email, post)
  • Strong organisational skills for managing and updating client records
  • Sales-oriented mindset for upselling and cross-selling products
  • Willingness to pursue professional qualifications (Cert CII)
Job Responsibility
Job Responsibility
  • Act as a Customer Adviser on specific nominated accounts and support other members of the division
  • Manage a range of customer enquiries via telephone, email and post always providing excellent customer service
  • Develop the account through existing client contacts and contribute to maximising growth through converting new business enquiries, cross sale and up sale of relevant ancillary products
  • Provide assistance to the Claims department with any relevant claims
  • Update client records with accurate information received from insurers including new business, adjustments and renewals
  • Transfer copy and documents into the client electronic file
  • Maintain good credit control within client portfolio
  • Ensure advice meets clients’ requirements and recommendations are documented
  • Fulltime
Read More
Arrow Right

SME Commercial Insurance Advisor

Our client is seeking an experienced Commercial Insurance Advisor to join their ...
Location
Location
United Kingdom , Wiltshire
Salary
Salary:
30000.00 - 36000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of three years' experience as a Commercial Insurance Advisor
  • Proven experience advising, quoting, and placing a wide range of commercial insurance products
  • Experience handling larger and more complex SME cases with premiums typically ranging from £1,000 to £10,000 or more
  • Background exclusively in personal lines insurance is not suitable for this role
  • Strong knowledge of commercial insurance products and underwriting processes
  • Excellent communication, advisory, and relationship-building skills
  • Ability to work effectively within a collaborative team environment
  • Proactive, self-motivated, and highly organised
  • Attention to detail in documentation and client interactions
  • Willingness to mentor junior colleagues while continuing personal development
Job Responsibility
Job Responsibility
  • Manage a portfolio of SME clients, handling policy reviews and renewals
  • Advise clients on commercial insurance products, including package policies, motor trade, motor fleet, management liability, cargo, and cyber
  • Conduct pre-renewal and market reviews to provide tailored solutions
  • Ensure timely renewals and compliance with regulatory requirements
  • Produce accurate documentation and assist with debt management processes
  • Collaborate with colleagues to maintain high service standards and support team objectives
  • Review and renew client policies to ensure coverage and compliance
  • Quote and place a range of commercial insurance products for SME clients
  • Build and maintain strong client and insurer relationships
  • Support and mentor less experienced team members
What we offer
What we offer
  • Opportunities for career progression within a growing team
  • Fulltime
Read More
Arrow Right

HNW Client Handler / Client Advisor

We are seeking an experienced Personal Lines insurance professional with a passi...
Location
Location
United Kingdom , Richmond
Salary
Salary:
35000.00 - 45000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A technically strong understanding of Personal Lines products
  • Experience of using the Acturis broking system (nice to have)
  • Cert CII qualified or prepared to commit to your Cert journey (nice to have)
  • Agile and intuitive thinking
  • an ability to make decisions quickly and confidently
  • Effective organisation, accuracy, and attention to detail
  • Solid workload management skills
  • Excellent level of written and verbal communication
  • Ability to demonstrate exceptional levels of integrity and discretion at all times
  • Passion, energy, and a strong customer service ethos
Job Responsibility
Job Responsibility
  • Provide a positive client experience through careful and tailored communication
  • Manage renewals with accuracy and certainty
  • Confidently deal with policy adjustments, renewal invitations, and placing policies
  • Assist with new business and identify cross-selling and upselling opportunities
  • Manage your own book of business, ensuring insurance needs are met
  • Fulltime
Read More
Arrow Right

Account Executive – Private Clients

Lawes Recruitment is working on behalf of a respected insurance brokerage to app...
Location
Location
United Kingdom , Buckinghamshire
Salary
Salary:
33000.00 GBP / Year
https://www.lawesrecruitment.co.uk Logo
Lawes Consulting Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience in a personal lines insurance role (e.g. Account Executive or client-facing broker)
  • Working knowledge of products such as home, motor, and travel insurance
  • Familiarity with insurance platforms and client management systems
  • Understanding of FCA compliance and Consumer Duty principles
  • Working towards or willing to study for professional qualifications (e.g. Cert CII)
  • Experience in handling renewals, new business, and general personal lines account servicing
Job Responsibility
Job Responsibility
  • Develop and maintain strong relationships with personal lines clients, acting as their trusted advisor throughout the policy lifecycle
  • Handle renewals and policy reviews, ensuring timely and accurate updates to meet evolving client needs
  • Identify and pursue new business opportunities through referrals, networking, and warm leads
  • Liaise with insurers to negotiate favourable terms and present suitable product options
  • Ensure compliance with FCA regulations and internal standards, maintaining accurate documentation and clear communication
  • Collaborate with colleagues across teams to ensure seamless service delivery and a positive client experience
  • Stay informed on market trends, emerging risks, and product developments to provide clients with the most up-to-date advice
  • Fulltime
Read More
Arrow Right

Virtual Advisor: STI (FAIS) Personal Lines

To provide a solution orientated sales and service to customers in Short-term In...
Location
Location
South Africa , Johannesburg
Salary
Salary:
130.00 ZAR / Hour
myn.co.uk Logo
Myn
Expiration Date
March 05, 2026
Flip Icon
Requirements
Requirements
  • FAIS Fit and Proper Requirements Applicable to this Role (Advice and Intermediary Service)
  • FSCA-Approved Qualification
  • Regulatory Exam for Representatives (RE5)
  • Continuous Professional Development
  • Attest to Honesty, Integrity, and Good Standing
  • 2 years’ experience in short term Personal lines Insurance sales
  • Energetic, self-motivated, driven
  • communication skills verbal and written
  • work independently
  • time management skills
Job Responsibility
Job Responsibility
  • Establish and maintain a professional relationship with all stakeholders (Client, Bankers, Insurers, and Life Advisers)
  • In a virtual advice and hybrid model meets sales and/or growth targets
  • Apply practice management including all Compliance
  • To provide a solution orientated sales and service to customers in Short-term Insurance business risks and give advice
  • To provide solutions for the client's short-term insurance needs in Personal Lines
  • To service customers on request and regularly review the client's portfolio to build a sustainable client base
Read More
Arrow Right

Personal Line Insurance Advisor

We are seeking a highly motivated and dependable individual to join a leading na...
Location
Location
Canada , Happy Valley-Goose Bay
Salary
Salary:
40000.00 - 52000.00 CAD / Year
https://www.randstad.com Logo
Randstad
Expiration Date
March 02, 2026
Flip Icon
Requirements
Requirements
  • Strong sales acumen
  • Excellent customer service personality
  • Financial background
  • High School Diploma or Post-Secondary Education
  • Willingness to dedicate two weeks to study and obtain the Newfoundland General Insurance License
  • Proficient in MS Office (Word, Excel, Outlook)
  • Comfortable rapidly adapting to new technology platforms (Broker Management Systems)
  • Demonstrated 'Can Do' attitude with ability and motivation to successfully upsell and cross-sell policies
  • High reliability, availability, and accountability
  • Proven ability to handle multiple priorities and transition smoothly between tasks under stress
Job Responsibility
Job Responsibility
  • Actively upsell and cross-sell insurance packages (home and auto) to existing clients
  • Draw new business into the office
  • Participate in community promotion and potential cold-calling efforts
  • Serve existing policies, conduct needs assessments, process renewals, and handle retention calls
  • Write new policies, seek underwriting approval, and communicate with Underwriters and Adjusters to discuss guidelines and policy changes
  • Maintain the office operations
  • Utilize broker management systems (like EPIC) and specialized databases to accurately process changes, issue certificates, and maintain records
  • Answer and manage a high volume of approximately 12–15 inbound calls and walk-in clients per day, aiming to answer calls within 20 seconds
What we offer
What we offer
  • Performance-based bonus component
  • Registered Retirement Savings Plan (RRSP) with a generous company matching program
  • Full Licensing Provided: We cover and pay for the 2-week licensing program and Newfoundland General Insurance License exam (one re-write instance may be available)
  • Comprehensive Training: Access to a 6-week Foundation Program for hands-on, full-cycle insurance training
  • Strong sales incentive and bonus structure
  • Access to flexible health/dental benefits
  • 3 weeks vacation + 3 personal days
  • Company matching on the Employee Share Purchase Plan (ESPP)
  • Long-term permanent role with a nationally recognized firm (subsidiary of Intact)
  • Opportunity to be the local expert and actively participate in community events
  • Fulltime
Read More
Arrow Right