CrawlJobs Logo

Personal Lines Client Assistant

United States, Plano · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

The Client Assistant will play a key role in supporting our Personal Lines department by delivering exceptional administrative and clerical support that strengthens our service excellence. You will act as a vital liaison for managers and team members, helping keep operations running smoothly through accurate data processing, clear communication, and dependable daily support. This is an excellent opportunity for a detail‑driven professional who enjoys working in a fast‑paced environment and is eager to contribute to a collaborative, people‑first culture.

Job Responsibility

  • Provide clerical and administrative support to a specific department
  • Process data and generate routine reports regarding results, earnings, or conditions
  • Maintain office records, files, and calendars
  • Answer questions about the organization's products and services to assist in customer service functions
  • Operate a personal computer and appropriate software packages or equivalent

Requirements

  • Proficient with MS Office Suite
  • Exceptional telephone demeanor
  • 1–3 years' experience in a similar position
  • Great attention to detail

What we offer

  • Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off, Holidays, Preferred Partner Discounts and more

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Personal Lines Client Assistant

8 matching positions

Personal Lines Assistant Account Manager

The Personal Lines Assistant Account Manager provides personal lines support in ...
Location
Location
United States , Richmond; Manassas; Virginia Beach
Salary
Salary:
Not provided
bbrown.com Logo
Brown & Brown UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s or Bachelor’s degree (preferred)
  • Industry software experience (preferred)
  • High school diploma
  • Proficient with MS Office Suite
  • Strong organizational skills, including the ability to prioritize, plan work efficiently, and manage time effectively
  • Excellent oral communication abilities, with clear and effective speaking skills and strong negotiation capabilities
  • High-quality written communication skills, including proofreading for accuracy, presenting numerical information clearly, and interpreting written materials effectively
  • Demonstrated commitment to quality control, with strong attention to detail and the ability to review and monitor one’s own work for accuracy and thoroughness
  • Proven adaptability, with the ability to adjust to changes in the work environment, manage competing demands, and navigate frequent changes, delays, or unexpected events
Job Responsibility
Job Responsibility
  • Process and check renewal policies
  • Assist with Family Risk Questionnaires, including folding, stuffing, and sending Thank You and Appointment letters
  • Prepare and mail letters, including welcome letters, nonrenewal notices, lost business letters, and special marketing projects
  • Perform data entry, including creating AMS/IR activities for documents, agency‑billed renewals, non‑download renewals, and flood policy renewals
  • Process carrier downloads and manage AMS daily download, clearing policies in suspense, and setting activities
  • Redeliver returned mail and update customer contact information
  • Maintain expiration records and manage suspense/follow‑up systems for correspondence and requests
  • Provide back‑up support to other Account Managers as assigned
  • Maintain favorable relationships with clients, producers, and employees
  • Perform clerical functions such as submitting and sending faxes, proofreading, photocopying documents, and other administrative tasks
What we offer
What we offer
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more
  • Fulltime
Read More
Arrow Right

Personal Lines Technical Assistant

The Personal Lines Technical Assistant provides personal lines support in mainta...
Location
Location
United States , Tallahassee
Salary
Salary:
Not provided
bbrown.com Logo
Brown & Brown UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s or Bachelor’s degree (preferred)
  • Industry software experience (preferred)
  • High school diploma
  • Proficient with MS Office Suite
  • Strong organizational skills, including the ability to prioritize, plan work efficiently, and manage time effectively
  • Excellent oral communication abilities, with clear and effective speaking skills and strong negotiation capabilities
  • High-quality written communication skills, including proofreading for accuracy, presenting numerical information clearly, and interpreting written materials effectively
  • Demonstrated commitment to quality control, with strong attention to detail and the ability to review and monitor one’s own work for accuracy and thoroughness
  • Proven adaptability, with the ability to adjust to changes in the work environment, manage competing demands, and navigate frequent changes, delays, or unexpected events
Job Responsibility
Job Responsibility
  • Process and check renewal policies
  • Assist with Family Risk Questionnaires, including folding, stuffing, and sending Thank You and Appointment letters
  • Prepare and mail letters, including welcome letters, nonrenewal notices, lost business letters, and special marketing projects
  • Perform data entry, including creating AMS/IR activities for documents, agency‑billed renewals, non‑download renewals, and flood policy renewals
  • Process carrier downloads and manage AMS daily download, clearing policies in suspense, and setting activities
  • Redeliver returned mail and update customer contact information
  • Maintain expiration records and manage suspense/follow‑up systems for correspondence and requests
  • Provide back‑up support to other Account Managers as assigned
  • Maintain favorable relationships with clients, producers, and employees
  • Perform clerical functions such as submitting and sending faxes, proofreading, photocopying documents, and other administrative tasks
What we offer
What we offer
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more
  • Fulltime
Read More
Arrow Right

Personal Lines Account Manager

Are you a seasoned personal lines insurance professional specialized in VIP and ...
Location
Location
Canada , Calgary
Salary
Salary:
65000.00 - 75000.00 CAD / Year
aplin.com Logo
Aplin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Level 1 Alberta license, Level 2 preferred
  • Minimum 3 years experience as a Personal Lines Broker
  • Experience in High Net Worth and VIP customers in Alberta
  • Excellent customer service and communication skills
  • Must be able to work in office full time (Monday to Friday)
Job Responsibility
Job Responsibility
  • Assist clients on any inquiries and discuss their insurance needs
  • Answer phone calls from clients when available
  • Create and bind new insurance policies
  • Identify additional coverages for existing clients
  • Complete policy reviews and renewals
What we offer
What we offer
  • $65,000 - $75,000 base salary depending on experience plus annual fixed bonus
  • Health benefits plan and spending account
  • Paid vacation plus personal days
  • RRSP match, education support
  • Free parking available
  • Fulltime
Read More
Arrow Right

Personal Lines Advisor

Join a well-established insurance brokerage that truly values relationships and ...
Location
Location
Canada , British Columbia
Salary
Salary:
50000.00 - 70000.00 CAD / Year
aplin.com Logo
Aplin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Level 2 General Insurance License required
  • Strong experience in personal lines, with a focus on homeowners insurance
  • Comfortable managing high-value and complex client accounts
  • Experience with PowerBroker and familiarity with carrier portals
  • Excellent communication skills with a client first mindset
  • Quick learner with the ability to adapt and take ownership of an established book
  • Professional and relationship-focused, especially when working with long-term clients
Job Responsibility
Job Responsibility
  • Manage a personal lines portfolio including renewals, and policy changes
  • Handle renewals with accuracy and efficiency
  • Prepare quotes and place new business across homeowners and limited ICBC policies
  • Provide client service through phone communication and timely follow-ups
  • Support some producers with a balanced mix of processing and client interaction
  • Assist with occasional front office duties such as answering phones and general office support
  • Build and maintain strong relationships with a long-standing and loyal client base
  • Contribute positively to a team-oriented and collaborative office environment
What we offer
What we offer
  • Competitive base salary ($50,000 - $70,000 expected salary range, commensurate with experience)
  • Commission opportunities with additional earning potential
  • Group benefits
  • Paid Vacation
  • Schedule with some flexibility
  • Opportunity for long term growth, including potential transition into a producer role
  • Fulltime
Read More
Arrow Right

Personal Lines CSR

Join a Growing and Supportive Insurance Brokerage. Our client, a well-establishe...
Location
Location
Canada , Woodbridge
Salary
Salary:
60000.00 - 65000.00 CAD / Year
aplin.com Logo
Aplin
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 5 years of experience in personal lines insurance servicing
  • Active RIBO license
  • Strong understanding of personal insurance products, policies, and procedures
  • Experience with EPIC is considered a strong asset
  • Excellent communication and interpersonal skills with a client-first approach
  • Ability to navigate insurer portals, manage claims support, and process endorsements accurately
Job Responsibility
Job Responsibility
  • Manage and service an assigned portfolio of personal lines clients with a high level of accuracy and care
  • Process renewals, endorsements, policy changes, and billing inquiries in a timely manner
  • Assist clients with claims inquiries and provide ongoing support throughout the process
  • Prepare quotes and complete portal entries across multiple markets
  • Work closely with producers and house accounts within an alpha-split structure to ensure seamless client service
  • Maintain organized workflows and prioritize tasks effectively in a high-volume environment
What we offer
What we offer
  • Comprehensive Health & Dental benefits
  • RRSP matching program
  • Commission opportunities on self-generated business
  • Supportive team environment with opportunities for professional growth
  • Fulltime
Read More
Arrow Right

Personal Lines Insurance Agency Customer Service Representative

Personal Lines Insurance Agency CSR. You advise and counsel clients on coverage ...
Location
Location
United States , Bethel Park
Salary
Salary:
40000.00 - 50000.00 USD / Year
tietalent.com Logo
TieTalent
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • high school diploma required (Associates degree preferred)
  • 3 years office experience, insurance office setting Preferred
  • Has P&C insurance license, or is willing to Get licensed immediately
  • Ability to explain complex insurance coverage issues in a simple and understandable way
  • Excellent Interpersonal skills and willingness to sell to customers over the phone
  • knowledgeable of Microsoft office and able to learn the use of a digital management system, proprietary insurance software suites, and other software as needed.
  • attention to detail and strong communication skills and phone etiquette
  • ability to establish and maintain a positive and professional relationship with coworkers, clients and visitors
  • ability to multitask and stay organized despite occasional interruptions
  • MUST have or be willing to obtain your PA Property & Casualty insurance license
Job Responsibility
Job Responsibility
  • Maintaining Positive Customer Relationships
  • Answering Customers Insurance Queries in an informative, but simple and understandable way
  • Educating Customers on their coverage options to help them make informed decisions
  • Responding to quote Requests and leads within the same business day
  • Actively cross selling accounts everyday
  • Asking for referrals everyday
  • Scanning into Management system when needed
  • Using multiple software platforms to generate quotes
  • Using Multiple software platforms to make changes to policies
  • Concentrating on Customer relationship activities(Selling, Servicing, Cross selling)
What we offer
What we offer
  • Major Medical and dental
  • Holidays, vacation time, plus 3 personal days
  • SEP retirement plan
  • PA P&C Training and CE reimbursement
  • Fulltime
Read More
Arrow Right

Office Manager & Personal Assistant

This is a dual-function role combining high-level Personal Assistant support to ...
Location
Location
United Kingdom , London
Salary
Salary:
35000.00 - 40000.00 GBP / Year
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High level of confidentiality, discretion, and professional judgement
  • Strong interpersonal skills with the ability to communicate confidently at all levels
  • Exceptional organisational and time‑management capabilities
  • Proactive, adaptable, and solutions‑focused approach
  • Meticulous attention to detail
  • Strong PC literacy and administrative proficiency
  • Proven experience as a PA/EA supporting senior leadership
  • Previous experience in an Office Manager role
  • Demonstrated ability to manage both business and personal executive tasks
  • Experience supervising or managing staff (desirable)
Job Responsibility
Job Responsibility
  • Provide comprehensive diary management, including coordination across multiple time zones
  • Schedule, prepare, and coordinate internal and external meetings
  • Prepare meeting agendas, supporting documents, and take minutes when required
  • Arrange refreshments and daily lunches for senior leadership
  • Coordinate global travel, including flights, hotels, visas, and detailed itineraries
  • Organise corporate events, dinners, and client engagements
  • Manage the MD's expenses, ensuring timely submission and reconciliation
  • Oversee corporate gifting, including selection, coordination, and delivery
  • Provide personal support and ad hoc out‑of‑office assistance using the company-provided phone
  • Lead the smooth running of the UK office, ensuring a professional, efficient, and welcoming working environment
  • Fulltime
Read More
Arrow Right

Personal Lines Producer

The Personal Lines Producer will have the opportunity to drive personal lines ac...
Location
Location
United States , Seattle
Salary
Salary:
81000.00 - 85000.00 USD / Year
bbrown.com Logo
Brown & Brown UK
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Current Washington State Insurance License and appropriate Non-Resident Licenses or obtain within 6 months of employment
  • Two (2) years of successful sales experience
  • Valid Driver’s License
  • Working knowledge of MS Office (Word, Excel, Outlook)
  • This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position
Job Responsibility
Job Responsibility
  • Create a market plan with direction and assistance from Agency management
  • Continually identify and locate prospects based upon the market plan
  • Contact prospects by personal visits, over the telephone, and by direct mail
  • Determine expiration dates plus present scope of insurance coverage
  • Determine the prospect's needs and wants
  • Qualify a prospect for both eligibility and acceptability (to include financial, health, stability, and profitability)
  • Create Prospecting Reports, as requested by Sales Manager/PCL
  • Provide Clients/Prospects with a complete risk review
  • Defines exposure analysis
  • Flow analysis
What we offer
What we offer
  • Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Free Mental Health & Enhanced Advocacy Services
  • Paid Time Off, Holidays, Preferred Partner Discounts
  • Fulltime
Read More
Arrow Right