Personal Lines Client Account Manager Job at Brown & Brown UK (Maitland)

Personal Lines Account Handler

Due to growth, this respected insurance broker has an opportunity for a Personal...

Location

United Kingdom , Edinburgh

Salary:

28000.00 - 32000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Experience gained handling private client insurance accounts
Highly motivated and efficient
Excellent customer service
Ability to handle a variety of communication channels (telephone, email, post)
Strong organisational skills for managing and updating client records
Sales-oriented mindset for upselling and cross-selling products
Willingness to pursue professional qualifications (Cert CII)

Job Responsibility

Act as a Personal Insurance Broker on specific nominated accounts
Manage a range of customer enquiries via telephone, email and post
Develop the account through existing client contacts and contribute to maximising growth through converting new business enquiries, cross sale and up sale of relevant ancillary products
Provide assistance to the claims department with any relevant claims
Updating client records with accurate information received from insurers
Transfer of copy and documents into the client electronic file
Maintain good credit control within your client portfolio
Ensure advice given meets clients' requirements and recommendations and reasons documented

Fulltime

Account Executive – Private Clients

Lawes Recruitment is working on behalf of a respected insurance brokerage to app...

Location

United Kingdom , Buckinghamshire

Salary:

33000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Previous experience in a personal lines insurance role (e.g. Account Executive or client-facing broker)
Working knowledge of products such as home, motor, and travel insurance
Familiarity with insurance platforms and client management systems
Understanding of FCA compliance and Consumer Duty principles
Working towards or willing to study for professional qualifications (e.g. Cert CII)
Experience in handling renewals, new business, and general personal lines account servicing

Job Responsibility

Develop and maintain strong relationships with personal lines clients, acting as their trusted advisor throughout the policy lifecycle
Handle renewals and policy reviews, ensuring timely and accurate updates to meet evolving client needs
Identify and pursue new business opportunities through referrals, networking, and warm leads
Liaise with insurers to negotiate favourable terms and present suitable product options
Ensure compliance with FCA regulations and internal standards, maintaining accurate documentation and clear communication
Collaborate with colleagues across teams to ensure seamless service delivery and a positive client experience
Stay informed on market trends, emerging risks, and product developments to provide clients with the most up-to-date advice

Fulltime

Client Services Manager

Gummicube is looking for a dedicated Client Services Manager to lead our award-w...

Location

United States

Salary:

120000.00 - 130000.00 USD / Year

Airship

Expiration Date

Until further notice

Requirements

5+ years in account management or client services roles at a Digital Marketing Agency (or similar environment)
3+ years in leadership roles managing client services or account management teams
3+ years of marketing or advertising experience (SEO, paid marketing, performance marketing)
Experience managing enterprise accounts with contract values of $1M+ annually
Proven track record of achieving 95%+ net revenue retention in enterprise segments
Advanced Excel/Google Sheets expertise for data analysis and reporting
Experience with enterprise CRM platforms (Salesforce, HubSpot, etc.)
Project management expertise with complex, multi-phase enterprise implementations
Executive presence with ability to present to C-suite stakeholders
Strong emotional intelligence and conflict management skills

Job Responsibility

Oversee your immediate team of coordinators and day-to-day operations focused on enterprise customer success
Lead either our Account Management team focused on client relationship management or our Strategy team focused on strategic account planning
Collaborate cross-functionally with marketing, data, and creative teams to plan and support complex client needs for large accounts
Serve as liaison between the Accounts & Client Services team and Executive Leadership
Onboard and continuously train teams on Gummicube technologies, methodologies, strategies and implementation of process and compliance requirements for enterprise-level service delivery
Meet weekly with Coordinators and Sr. Coordinators to understand account performance, offering insights and guidance with strategy focused on customer success outcomes
Create cadences of account reviews, working with team members to identify areas of improvement and upsell/cross-sell opportunities across enterprise accounts
Act as the client's first line of support behind account owners, able to negotiate deliverables and timing within reason based on complex enterprise client demands and team turnarounds
Report relevant metrics and relationship notes to Executive Leadership including customer health scores, expansion opportunities, and retention risks
Analyze trends and execute marketing strategies aligned with short and long-term objectives to drive customer expansion and retention

What we offer

Equity is also offered with this role
Robust benefits package as part of our Total Rewards approach to compensation

Fulltime

Account Manager

Design Happy are seeking a highly organised and proactive Account Manager to joi...

Location

United Kingdom , Kingston Upon Thames

Salary:

Not provided

Design Happy

Expiration Date

Until further notice

Requirements

2-3 years of experience in account management, ideally within a packaging or creative agency
A natural multitasker with top-notch organisational skills
A people person—building and maintaining great client relationships is second nature to you
A spreadsheet whizz
A keen eye for detail and a proactive, problem-solving attitude
An understanding of the packaging design process and what it takes to get projects over the line

Job Responsibility

Keeping projects running smoothly from brief to delivery
Building great relationships with our lovely clients
Working closely with the Client Director and creative team
Juggling timelines, budgets, and spreadsheets like a pro
Managing studio scheduling using Float (and keeping us all on track!)
Spotting problems before they happen (and fixing them fast)
Making sure everything that leaves the studio is top-notch
Helping keep the team organised, happy, and humming along

What we offer

Annual Bonus Scheme
Progression Plan
Team Lunches
Annual Team Trips
Weekly yoga
A flexible and friendly culture
Every other Friday off, plus, the standard 28 days holiday

Client Services Manager

This is an exciting and crucial role for Captify Australia’s growth, leading the...

Location

Australia , Sydney

Salary:

Not provided

Captify

Expiration Date

Until further notice

Requirements

1 years experience in account management or customer service experience across both managed/direct and programmatic business
Proficient use of Microsoft Excel
Excellent communicator with both internal and external stakeholders via email, phone and in person
Excellent attention to detail
Good prioritisation and time management skills
Ability to thrive in a start-up environment and hustle

Job Responsibility

Primary point of contact for agency clients on existing live accounts
Upsell on existing accounts, as well as work with Sales team to unearth new business opportunities from existing contacts
Recommend optimisations and new audiences to agency traders to increase scale of delivery and performance
Upweight - responsible for pushing campaign specific upweights
Diagnostics - working with Technical AM team and traders to ensure campaigns (both programmatic and managed) are set up using Captify best practise and delivering/pacing well
Delivering best-in-class service to clients and adhering to internal/external SLAs, managing client expectations and delivering on these to maximise growth opportunity with clients
Understanding prioritisation of accounts in line with spends or potential for future growth, building strategic account plans alongside sales leads
Working with sales leads to keep Captify front of mind for agencies, through external meetings and hot desking
Responsible for compiling campaign PCAs for Tier 1 growth accounts
Helping to identify future strategic growth for the business

What we offer

25 days holiday + bank holidays + your birthday + volunteer day
Regular shut down days, including the festive period
Access to SPILL - instant therapy support
Access to Mental Health First Aiders
Sport and wellbeing activities
Financial wellbeing support
Work from home and flexible/core working hours
Work from any Captify office in the world
Enhanced family friendly policies
Pet friendly office

Fulltime

Account Executive – Private Clients

Acting as a trusted recruitment partner, Lawes Recruitment is working alongside ...

Location

United Kingdom , London

Salary:

55000.00 GBP / Year

Lawes Consulting Group

Expiration Date

Until further notice

Requirements

Proven experience within Private Client, Mid-Market, or Emerging Wealth insurance sectors
Strong working knowledge of personal lines products relevant to HNW clients
Track record of managing client portfolios and delivering exceptional service
Experience with insurance systems and back-office platforms
Cert CII qualification or progression towards it is desirable

Job Responsibility

Manage and retain a portfolio of Private Client and HNW accounts, acting as a trusted advisor
Identify new business opportunities within the portfolio and through referrals and market engagement
Oversee renewals and policy adjustments to ensure clients’ coverage stays aligned with their evolving needs
Negotiate with insurers to secure competitive, bespoke terms on behalf of clients
Maintain full FCA compliance and uphold all internal risk and audit procedures
Collaborate closely with internal teams to deliver a seamless client experience
Keep informed on market developments to advise clients effectively and share knowledge internally

Fulltime

Senior Account Manager / Account Director - Consumer PR

We are looking for a consumer lifestyle PR Senior Account Manager or Account Dir...

Location

Germany , Frankfurt; Munich; Düsseldorf

Salary:

Not provided

Hotwire

Expiration Date

Until further notice

Requirements

Must be business proficient in both English and German (C1 and above)
PR expert with experience in other areas of the broader marketing matrix (e.g., influencer marketing, paid digital media, social, strategy/planning)
Agency or inhouse experience working on tech or consumer brands
Proven experience in media relations and storytelling
Strong conceptual skills in developing communication strategies and enjoy strategic planning
Knowledgeable on all communications platforms know where trends originate, and proactively apply this knowledge to client work
Passionate about the world of technology both in personal and professional life, and have proven experience using AI tools
Experience working in an international environment and can speak business proficient English and German
Confident, accountable and have some team leadership experience
Proactive and ambitious

Job Responsibility

Strategic consulting and management of consumer tech clients on national and international levels
Development of integrated communication campaigns (traditional, digital, influencer)
Building and maintaining strong media and influencer networks – with a focus on lifestyle and consumer media outlets (print, online, TV, podcasts etc.)
Contribution to new business through pitches, proposals, and networking
Line manager for mid/ junior team members
Managing budgets, timelines, and performance reporting

What we offer

Flexibility to work remotely through our Thoughtful Working philosophy
Sabbatical scheme
a paid break for every four years served
Annual wellbeing allowance

Fulltime

Networking Territory Account Manager

The job involves managing accounts, developing sales pipelines, building relatio...

Location

Canada , Mississauga

Salary:

216500.00 - 433500.00 CAD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

University or Bachelor's degree or equivalent experience
extensive selling and commercial account management experience in a related industry
expert in given field with selling strategies and designing sales strategy
strong high-level relationship building and negotiation skills, especially working with executives in lines of business
ability to appreciate the customer's business issues and translate to solutions
knowledge of client's industry, keeping abreast of trends and strategic direction
highly knowledgeable in a product area (for example servers, storage)
ability to manage and prioritize end-to-end sales activity in complex, large deals

Job Responsibility

Develop account plans and long-term sales pipeline
manage accounts in person and/or remotely
focus on larger deals and opportunities
selling a range of company products and solutions
build professional relationships with key IT and business executives
generate new business and monitor sales pipeline activity
analyze client industry and growth opportunities
actively manage accounts and coordinate activity
achieve and manage sales quotas and maintain pipeline tool

What we offer

Comprehensive suite of benefits for physical, financial, and emotional wellbeing
career development programs to reach career goals
unconditional inclusion and celebration of individual uniqueness

Fulltime

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Personal Lines Client Account Manager

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