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Brown & Brown UK Logo Brown & Brown UK · Insurance

Personal Lines Business Development Representative

United States, Greensboro · Job Posted February 20, 2026
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Job Description

The purpose of the Business Development Representative is to provide prompt, efficient, and high-quality support within a high-volume insurance center. The focus of the role is to handle outbound and inbound phone calls to Quote and Bind new business policies in multiple states. The goal is to review the program’s features and benefits for a full understanding of coverage and exclusions.

Job Responsibility

  • Consultative Selling by educating customers on the program features, coverage forms, state required affidavits, underwriting & claims process
  • Complete understanding of Coverage & Endorsement Forms
  • Meet/Exceed Monthly Metrics: New Business Premium & Bind Ratio goals
  • Handle inbound phone calls inquiries for quotes/questions
  • Other Duties as assigned

Requirements

  • High school diploma
  • 2+ years of customer service experience
  • Proficient knowledge in Microsoft Windows environment, including but not limited to Word, Excel, Power Point, and Publisher
  • Problem solving, critical thinking, excellent written and verbal communication, and other basic office skills

What we offer

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP
  • 401k
  • Student Loan Assistance
  • Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more
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