Personal Lines Brokerage Analyst

• Assess risk, determine appropriate coverage and pricing, and determine renewal underwriting actions for personal lines insurance policies across multiple lines of business including home, auto, inland marine, umbrella, & other lines
• Develop and implement strategies to retain existing clients, including conducting policy reviews, identifying coverage gaps, and offering tailored solutions
• Maintains knowledge of all markets available to maximize opportunities to negotiate placements
• Provide exceptional customer service by addressing client inquiries via email or phone, resolving issues, and ensuring positive client experience
• Analyze client information and assess risk factors to make informed underwriting decisions (including accepting or declining risks based on own analysis of options)
• Ensure all underwriting activities comply with Quality Control guidelines, company policies, industry regulations, and legal requirements
• Perform additional job functions/responsibilities as assigned

• Property & Casualty License and Surplus Lines License in resident state are required within 45 days of start date
• Bachelor’s degree in Business, Finance, Insurance, or a related field (related industry experience may be considered in lieu of degree)
• Minimum of 3 years of experience in personal lines underwriting or a related role within the insurance industry
• Strong analytical and decision-making skills
• Excellent communication (including exceptional telephone demeanor) and interpersonal skills
• Proficiency in insurance knowledge
• Detail-oriented, customer-focused, proactive
• Able to work independently and as part of a team

Relevant insurance certifications (e.g., CPCU, AINS) and/or prior Surplus Lines Industry experience

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP
• 401k
• Student Loan Assistance
• Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more