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Personal Lines Advisor

https://www.lawesrecruitment.co.uk Logo

Lawes Consulting Group

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Location:
United Kingdom , Buckinghamshire

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Category:

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Contract Type:
Employment contract

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Salary:

25000.00 - 30000.00 GBP / Month

Job Description:

We are working with a leading insurance broker who has an opportunity for a Personal Lines Advisor in Buckinghamshire. The role involves managing customer enquiries, processing new business, renewals, and claims administration while providing excellent customer service.

Job Responsibility:

  • Act as a Customer Adviser on specific nominated accounts and support other members of the division
  • Manage a range of customer enquiries via telephone, email and post always providing excellent customer service
  • Develop the account through existing client contacts and contribute to maximising growth through converting new business enquiries, cross sale and up sale of relevant ancillary products
  • Provide assistance to the Claims department with any relevant claims
  • Update client records with accurate information received from insurers including new business, adjustments and renewals
  • Transfer copy and documents into the client electronic file
  • Maintain good credit control within client portfolio
  • Ensure advice meets clients’ requirements and recommendations are documented

Requirements:

  • Experience with home and motor insurance policies
  • Highly motivated and efficient
  • Excellent customer service
  • Ability to handle a variety of communication channels (telephone, email, post)
  • Strong organisational skills for managing and updating client records
  • Sales-oriented mindset for upselling and cross-selling products
  • Willingness to pursue professional qualifications (Cert CII)

Additional Information:

Job Posted:
April 30, 2025

Employment Type:
Fulltime
Job Link Share:

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