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Alera Group Logo Alera Group · Insurance

Personal Lines Account Manager

United States, Mechanicsburg Employment contract 50000.00 - 70000.00 USD / Year · Job Posted May 29, 2026
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Job Description

Personal Lines Account Manager – Property & Casualty, Hybrid. At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Personal Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.

Job Responsibility

  • Supporting strategic initiatives that drive operational excellence and high-quality client service
  • Partnering with internal teams and carriers to service personal lines accounts
  • Managing functional workflows related to renewals, endorsements, policy changes, and client requests
  • Collecting and analyzing information for new and renewal business and marketing submissions to carriers
  • Preparing coverage summaries and supporting proposal development
  • Maintaining accurate client records, documentation, and communications in the agency management system
  • Analyzing client needs and coverage information to support sound insurance recommendations
  • Ensuring compliance with organizational policies, insurance regulations, and confidentiality standards
  • Responding promptly and professionally to client and internal partner requests
  • Contributing to a collaborative culture that supports colleagues across Alera Group's national network

Requirements

  • Bachelor's degree in a relevant field or equivalent professional experience
  • Experience in a personal lines account management or client-facing insurance role
  • Active Property & Casualty insurance license
  • Strong organizational and project management skills
  • Excellent verbal and written communication abilities
  • Analytical mindset with attention to detail and problem-solving skills
  • Ability to work effectively with clients, carriers, and internal partners
  • Proficiency in Microsoft Office Suite and agency management systems

Nice to have

  • Ability to work effectively in a collaborative, fast-paced environment
  • Strong sense of accountability and ownership for client service outcomes
  • Curiosity and willingness to continuously learn and improve processes
  • Strategic thinking with the ability to balance execution and client needs
  • Commitment to supporting a performance-based and client-focused culture

What we offer

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability coverage
  • 401(k)
  • Generous PTO
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