Personal Banking Consultant, HSBC

HSBC

Location:
Australia, Parramatta

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

This is an excellent opportunity for you to make a difference, build on your customer service experience, and start your career with HSBC as a Personal Banking Consultant in South Australia, at our Parramatta Branch. As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.

Job Responsibility:

Providing a seamless end to end customer experience by advising on appropriate products and services
Being the brand ambassador for HSBC in our branch and liaising directly with customers
Introducing, promoting and assisting customers with digital banking solutions
Contributing to fulfil customer’s needs by providing personal banking products and services with a customer centric approach
Managing customer feedback and enquiries
Participating in ongoing training and development plans.

Requirements:

A proven track record in customer excellence gained in banking, sales, hospitality or retail
The desire to develop your financial expertise and grow your career
Ability to understand and provide solutions to meet individual customer needs
A passion for delivering first-class customer service
A proven ability to multitask and strong attention to detail
The Higher School Certificate or equivalent certification
Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.

What we offer:

Tailored professional development opportunities
Competitive pay
Embedded flexible working culture
Market-leading subsidised private health cover
Enhanced parental pay and support when returning to work
Subsidised banking products and services
Bonus leave days
Wellness programmes including discounted gym memberships.

Additional Information:

Job Posted:
September 15, 2025

Expiration:
September 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Personal Banking Consultant

HSBC

Location:Australia, Parramatta

Category:Banking

Contract Type:Employment contract