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Personal Banking Consultant

https://www.hsbc.com Logo

HSBC

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Location:
Australia, Glen Waverley

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

We have an opportunity for a Personal Banking Consultant to join us. This is an entry level banking role to expand on your customer service experience, making a difference and starting your career with HSBC as a Personal Banking Consultant. At HSBC we exist with the purpose of Opening up a World of Opportunity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits.

Job Responsibility:

  • Provide a seamless end to end customer experience by advising them on appropriate products and services
  • Be the brand ambassador for HSBC in our branch as you liaise directly with customers
  • Introduce, promote and assist customers with digital banking solutions to meet customer needs
  • Contribute to fulfil customer’s needs by providing personal banking products and services with a customer centric approach
  • Manage customer feedback and enquiries effectively
  • Participate in ongoing training and development plans

Requirements:

  • A proven track record in customer excellence gained in banking, sales, hospitality or retail
  • The desire to develop your financial expertise and grow your career
  • Ability to understand and provide solutions to meet individual customer needs
  • A passion for delivering first-class customer service and make a difference
  • A proven ability to multitask and strong attention to detail
  • The Higher School Certificate or equivalent certification
  • Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations
What we offer:
  • Tailored professional development opportunities
  • competitive pay
  • embedded flexible working culture
  • market-leading subsidised private health cover
  • enhanced parental pay and support when returning to work
  • subsidised banking products and services
  • bonus leave days
  • wellness programmes including discounted gym memberships

Additional Information:

Job Posted:
May 15, 2025

Expiration:
December 31, 2025

Employment Type:
Parttime
Work Type:
On-site work
Job Link Share:
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