Personal Banking Consultant

• Provide a seamless end to end customer experience by advising them on appropriate products and services
• Be the brand ambassador for HSBC in our branch as you liaise directly with customers
• Introduce, promote and assist customers with digital banking solutions to meet customer needs
• Contribute to fulfil customer’s needs by providing personal banking products and services with a customer centric approach
• Manage customer feedback and enquiries effectively
• Participate in ongoing training and development plans

• A proven track record in customer excellence gained in banking, sales, hospitality or retail
• The desire to develop your financial expertise and grow your career
• Ability to understand and provide solutions to meet individual customer needs
• A passion for delivering first-class customer service and make a difference
• A proven ability to multitask and strong attention to detail
• The Higher School Certificate or equivalent certification

Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations

• Tailored professional development opportunities
• Competitive pay
• Embedded flexible working culture
• Market-leading subsidised private health cover
• Enhanced parental pay and support when returning to work
• Subsidised banking products and services
• Bonus leave days
• Wellness programmes including discounted gym memberships