Personal Banker, Wells Fargo

Wells Fargo

Location:
United States, Coeur d'Alene

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Associate Personal Banker position in Wells Fargo's National Branch Network, part of Consumer, Small & Business Banking division. Responsible for delivering exceptional customer experience, building relationships, proposing financial products and services, and assisting with account opening and service requests.

Job Responsibility:

Participate in delivery of exceptional customer experience
Build relationships through proactive outreach
Propose appropriate products, services, and digital solutions
Assist customers with opening new accounts
Complete service requests
Submit credit applications
Demonstrate care and build relationships with customers
Provide appropriate options for bank products and services
Refer customers' financial needs to other bankers and partners
Maintain cash drawer and handle cash balancing

Requirements:

6+ months of interacting with customers experience
Customer service focus with experience handling complex transactions across multiple systems
Experience proactively engaging with customers through outreach via phone or email
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to help customers succeed financially by offering introductions to additional team members as appropriate
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to build strong relationships with internal partners
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Ability to interact with integrity and professionalism with customers and team members
Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Support customers and employees in resolving or escalating concerns or complaints
SAFE registration required
Ability to work a schedule that may include most Saturdays
Maintains cash drawer, cash handling and balancing

Nice to have:

Relevant military experience
Bilingual Spanish skills
Experience with complex financial transactions

What we offer:

Robust benefits
Competitive compensation
Programs designed for work-life balance and well-being
Community investment rewards
Recognition for authenticity
Career growth opportunities

Additional Information:

Job Posted:
September 17, 2025

Expiration:
September 21, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Personal Banker