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Personal Banker

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Bradenton

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Associate Personal Banker position with Wells Fargo's National Branch Network, part of the Consumer, Small & Business Banking division. This role focuses on delivering exceptional customer experience, building relationships, and proposing appropriate financial products and services.

Job Responsibility:

  • Participate in delivery of exceptional customer experience by building relationships through proactive outreach
  • Propose appropriate products, services, and digital solutions to help customers succeed financially
  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • Develop understanding of bank products and services to connect to customers' needs
  • Interact with customers to demonstrate care and build relationships
  • Provide appropriate options for bank products and services to customer
  • Refer customers' financial needs to other bankers and partners as needed
  • Maintain cash drawer, cash handling and balancing

Requirements:

  • 6+ months of interacting with customers experience
  • Customer service focus with experience handling complex transactions across multiple systems
  • Experience proactively engaging with customers through outreach via phone or email
  • Ability to educate and connect customer to technology and share the value of mobile banking options
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • Ability to interact with integrity and professionalism with customers and team members
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
  • SAFE registration at the time of employment
  • Meet Consumer Financial Protection Bureau qualification requirements

Nice to have:

  • Experience working with others on a team to meet customer needs
  • Experience fostering and developing strong customer relationships
  • Ability to build strong relationships with internal partners
  • Support customers and employees in resolving or escalating concerns or complaints
What we offer:
  • Robust benefits
  • Competitive compensation
  • Programs designed to help find work-life balance and well-being
  • Community investment rewards
  • Recognition for being authentic self
  • Empowerment to grow

Additional Information:

Job Posted:
September 05, 2025

Expiration:
October 04, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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