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Personal Banker

United States, San Francisco · Job Posted March 18, 2026
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Job Description

This role supports a regional financial institution (Credit Union or regional Bank) with a strong focus on community engagement and personalized client services. This role also collaborates closely with branch and back-office teams to ensure smooth operations and a consistent client experience.

Job Responsibility

  • Perform daily branch functions including teller transactions, wire processing, cash handling, debit card support, and other routine account‑servicing activities
  • Meet with clients in person and by phone to understand their banking needs, explain available products, and support onboarding and setup of new services
  • Maintain, service, and open consumer and business accounts while ensuring compliance with all regulatory standards such as BSA, KYC, and internal operational policies
  • Handle client inquiries by researching issues, resolving discrepancies, managing escalations, and assisting through various communication channels, including shared email inboxes and digital service tools

Requirements

  • BS degree in business or a related field, or equivalent relevant experience
  • At least seven years of relevant experience in banking operations

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

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