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Personal Banker

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Phoenix

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Associate Personal Banker (SAFE) for National Branch Network as part of Consumer, Small & Business Banking division, delivering exceptional customer experience and helping customers succeed financially

Job Responsibility:

  • Participate in delivery of exceptional customer experience
  • Build relationships through proactive outreach
  • Propose appropriate products, services, and digital solutions
  • Assist customers with opening new accounts
  • Complete service requests
  • Submit credit applications
  • Receive direction from managers
  • Exercise judgement within defined policies
  • Develop understanding of bank products and services
  • Interact with customers to demonstrate care
  • Provide appropriate options for bank products
  • Refer customers' financial needs to other bankers

Requirements:

  • 6+ months of interacting with customers experience
  • Customer service focus with experience handling complex transactions
  • Experience proactively engaging with customers through outreach via phone or email
  • Ability to educate and connect customer to technology
  • Ability to help customers succeed financially
  • Experience working with others on a team
  • Ability to build strong relationships with internal partners
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts
  • Ability to interact with integrity and professionalism
  • Relevant military experience including working with military protocol
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships

Nice to have:

  • Relevant military experience including working in personnel benefits management
  • Processing military personnel orders or transitions
  • Wartime readiness operations
  • Human resources or military recruiting
  • Support customers and employees in resolving or escalating concerns
What we offer:
  • Robust benefits
  • Competitive compensation
  • Programs designed for work-life balance
  • Community investment rewards
  • Celebration of authentic self
  • Empowerment to grow

Additional Information:

Job Posted:
August 24, 2025

Expiration:
August 29, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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