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Personal Banker

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, San Francisco

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

23.00 - 31.00 USD / Hour

Job Description:

Associate Personal Banker (SAFE) for National Branch Network as part of Consumer, Small & Business Banking division. Responsible for delivering exceptional customer experience, building relationships, proposing appropriate financial products and services, assisting with account opening and service requests, and ensuring compliance with banking regulations.

Job Responsibility:

  • Participate in delivery of exceptional customer experience
  • Build relationships through proactive outreach
  • Propose appropriate products, services, and digital solutions
  • Assist customers with opening new accounts
  • Complete service requests
  • Submit credit applications
  • Demonstrate care and build relationships with customers
  • Provide appropriate options for bank products and services
  • Refer customers' financial needs to other bankers
  • Offer/negotiate terms for dwelling secured transactions

Requirements:

  • 6+ months of interacting with customers experience
  • Customer service focus with experience handling complex transactions across multiple systems
  • Experience proactively engaging with customers through outreach via phone or email
  • Ability to educate and connect customer to technology
  • Ability to help customers succeed financially
  • Experience working with others on a team
  • Experience fostering and developing strong customer relationships
  • Ability to build strong relationships with internal partners
  • Ability to follow policies, procedures, and regulations
  • Ability to identify potential fraud/risky accounts
  • Ability to interact with integrity and professionalism
  • Relevant military experience including working with military protocol
  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships
  • Support customers and employees in resolving or escalating concerns
  • Ability to work a schedule that may include most Saturdays
  • Maintains cash drawer, cash handling and balancing
  • SAFE registration at the time of employment
  • Meet Consumer Financial Protection Bureau qualification requirements

Nice to have:

  • Relevant military experience including working in personnel benefits management
  • Processing military personnel orders or transitions
  • Wartime readiness operations
  • Human resources or military recruiting
What we offer:
  • Health benefits
  • 401(k) Plan
  • Paid time off
  • Disability benefits
  • Life insurance
  • Critical illness insurance
  • Accident insurance
  • Parental leave
  • Critical caregiving leave
  • Discounts and savings
  • Commuter benefits
  • Tuition reimbursement
  • Scholarships for dependent children
  • Adoption reimbursement

Additional Information:

Job Posted:
August 28, 2025

Expiration:
September 18, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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