Personal Banker, Wells Fargo

Wells Fargo

Location:
United States, Charlotte

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking an Associate Roving Personal Banker (SAFE) for our National Branch Network as part of the Consumer, Small & Business Banking division. This position provides support across a variety of branch locations within a specific geography where a banker or teller is out of the office or to temporarily cover vacancies.

Job Responsibility:

Provide support across a variety of branch locations within a specific geography
Participate in delivery of exceptional customer experience by building relationships through proactive outreach
Propose appropriate products, services, and digital solutions to help customers succeed financially
Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services to customer
Refer customers' financial needs to other bankers and partners as needed

Requirements:

6+ months of interacting with customers experience
Bilingual speaking and listening proficiency in Spanish/English
Customer service focus with experience handling complex transactions across multiple systems
Experience proactively engaging with customers through outreach via phone or email
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Ability to interact with integrity and professionalism with customers and team members
Ability to travel 100% of the time within the district
Ability to work a schedule that may include most Saturdays
Must take and pass required language assessment
Maintains cash drawer, cash handling and balancing

Nice to have:

Relevant military experience including working with military protocol and instructions
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to build strong relationships with internal partners

What we offer:

10% pay differential
Reimbursement for mileage
Robust benefits
Competitive compensation
Programs designed to help find work-life balance and well-being

Additional Information:

Job Posted:
September 10, 2025

Expiration:
September 23, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Personal Banker