Personal Banker, Wells Fargo

Wells Fargo

Location:
United States, Southampton

Category:
Banking

Contract Type:
Employment contract

Salary:

23.00 - 31.00 USD / Hour

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Job offer has expired

Job Description:

Wells Fargo is seeking a Personal Banker to assist customers in meeting their financial needs by offering products, building relationships, and providing service. Responsibilities include delivering exceptional customer experiences, assisting with account openings and service requests, and referring specialized financial needs to appropriate team members. The role entails working with integrity and professionalism, following regulations such as the S.A.F.E. Mortgage Licensing Act of 2008, and demonstrating strong team collaboration. Benefits include health and disability plans, retirement savings, paid time off, parental leave, tuition reimbursement, and more.

Job Responsibility:

Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
develop understanding of bank products and services to connect to customers' needs
interact with customers to demonstrate care and build relationships
provide appropriate options for bank products and services to customer
refer customers' financial needs to other bankers and partners as needed
support customers and employees in resolving or escalating concerns or complaints.

Requirements:

6+ months of interacting with customers experience
ability to work a schedule that may include most Saturdays
ability to follow policies, procedures, and regulations
ability to interact with integrity and professionalism with customers and team members
ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and related regulations, including acceptable background investigation results
meet Loan Originator requirements under Regulation Z (LO).

Nice to have:

Customer service focus with experience handling complex transactions across multiple systems
experience proactively engaging with customers through outreach via phone or email
ability to educate and connect customer to technology and share the value of mobile banking options
experience fostering and developing strong customer relationships
relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
experience working with others on a team to meet customer needs.

What we offer:

Health benefits
401(k) Plan
paid time off
disability benefits
life insurance, critical illness insurance, and accident insurance
parental leave
critical caregiving leave
discounts and savings
commuter benefits
tuition reimbursement
scholarships for dependent children
adoption reimbursement.

Additional Information:

Job Posted:
September 11, 2025

Expiration:
September 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Personal Banker