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Personal Banker

https://www.wellsfargo.com/ Logo

Wells Fargo

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Location:
United States, Huntsville

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Category:
Banking

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Wells Fargo is seeking a Personal Banker to join their National Branch Network as part of the Consumer, Small & Business Banking division. The role involves delivering exceptional customer experience, building relationships, and offering appropriate banking products and services to help customers succeed financially. Candidates must comply with the S.A.F.E. Mortgage Licensing Act and meet other regulatory requirements.

Job Responsibility:

  • participate in delivery of exceptional customer experience by building relationships through proactive outreach
  • propose appropriate products, services, and digital solutions to help customers succeed financially
  • assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
  • develop understanding of bank products and services to connect to customers' needs
  • interact with customers to demonstrate care and build relationships
  • provide appropriate options for bank products and services to customers
  • refer customers' financial needs to other bankers and partners as needed

Requirements:

  • 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • ability to work a schedule that may include most Saturdays
  • compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations
  • ability to follow policies, procedures, and regulations
  • ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
  • ability to interact with integrity and professionalism with customers and team members
  • ability to educate and connect customer to technology and share the value of mobile banking options
  • ability to help customers succeed financially by offering introductions to additional team members as appropriate
  • proficiency with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
  • successful completion of financial responsibility, character standards, and criminal background requirements for Loan Originator (LO) positions

Nice to have:

  • experience working with others on a team to meet customer needs
  • experience fostering and developing strong customer relationships
  • customer service focus with experience handling complex transactions across multiple systems
  • experience proactively engaging with customers through outreach via phone or email
  • relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
  • ability to build strong relationships with internal partners
What we offer:
  • competitive salary
  • robust benefits package
  • programs to support work-life balance and well-being
  • recognition for investing in community
  • empowerment to grow
  • ranking in the top three on 2024 LinkedIn Top Companies List of best workplaces

Additional Information:

Job Posted:
June 23, 2025

Expiration:
July 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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