Personal Banker, Wells Fargo

Wells Fargo

Location:
United States, Huntsville ▼
Decatur
Madison

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Wells Fargo is seeking a Personal Banker to join their National Branch Network as part of the Consumer, Small & Business Banking division. The role involves delivering exceptional customer experience, building relationships, and offering appropriate banking products and services to help customers succeed financially. Candidates must comply with the S.A.F.E. Mortgage Licensing Act and meet other regulatory requirements.

Job Responsibility:

participate in delivery of exceptional customer experience by building relationships through proactive outreach
propose appropriate products, services, and digital solutions to help customers succeed financially
assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
develop understanding of bank products and services to connect to customers' needs
interact with customers to demonstrate care and build relationships
provide appropriate options for bank products and services to customers
refer customers' financial needs to other bankers and partners as needed

Requirements:

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
ability to work a schedule that may include most Saturdays
compliance with the S.A.F.E. Mortgage Licensing Act of 2008 and all related regulations
ability to follow policies, procedures, and regulations
ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
ability to interact with integrity and professionalism with customers and team members
ability to educate and connect customer to technology and share the value of mobile banking options
ability to help customers succeed financially by offering introductions to additional team members as appropriate
proficiency with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
successful completion of financial responsibility, character standards, and criminal background requirements for Loan Originator (LO) positions

Nice to have:

experience working with others on a team to meet customer needs
experience fostering and developing strong customer relationships
customer service focus with experience handling complex transactions across multiple systems
experience proactively engaging with customers through outreach via phone or email
relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
ability to build strong relationships with internal partners

What we offer:

competitive salary
robust benefits package
programs to support work-life balance and well-being
recognition for investing in community
empowerment to grow
ranking in the top three on 2024 LinkedIn Top Companies List of best workplaces

Additional Information:

Job Posted:
June 23, 2025

Expiration:
July 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Personal Banker