Personal Banker

• Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially
• assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications
• receive direction from managers and exercise judgement within defined policies and procedures
• develop understanding of bank products and services to connect to customers' needs
• interact with customers to demonstrate care and build relationships
• provide appropriate options for bank products and services to customers
• refer customers' financial needs to other bankers and partners as needed

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

• Customer service focus with experience handling complex transactions across multiple systems
• experience proactively engaging with customers through outreach via phone or email
• ability to educate and connect customers to technology and share the value of mobile banking options
• experience fostering and developing strong customer relationships
• ability to interact with integrity and professionalism with customers and team members
• relevant military experience

• Robust benefits
• competitive compensation
• programs designed for work-life balance and well-being
• support for investing in the community
• recognition as one of the top workplaces to grow your career