Personal Banker Bilingual Spanish, Wells Fargo

Wells Fargo

Location:
United States, Cathedral City

Category:
Banking

Contract Type:
Employment contract

Salary:

20.00 - 27.69 USD / Hour

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Job Description:

Associate Personal Banker (SAFE) for National Branch Network as part of Consumer, Small & Business Banking division. Responsible for delivering exceptional customer experience, building relationships, proposing appropriate financial products and services, assisting with account openings and service requests.

Job Responsibility:

Participate in delivery of exceptional customer experience by building relationships through proactive outreach
Propose appropriate products, services, and digital solutions to help customers succeed financially
Assist customers with basic requests related to opening new accounts
Complete service requests
Submit credit applications
Receive direction from managers and exercise judgement within defined policies
Develop understanding of bank products and services to connect to customers' needs
Interact with customers to demonstrate care and build relationships
Provide appropriate options for bank products and services
Refer customers' financial needs to other bankers and partners

Requirements:

6+ months of interacting with customers experience, or equivalent demonstrated through work experience, training, military experience, education
Bilingual speaking and listening proficiency in Spanish/English
Must take and pass required language assessment
Maintains cash drawer, cash handling and balancing
This position requires SAFE registration at the time of employment
Must meet Consumer Financial Protection Bureau qualification requirements
Must meet ongoing regulatory requirements including additional screening

Nice to have:

Customer service focus with experience handling complex transactions across multiple systems
Experience proactively engaging with customers through outreach via phone or email
Ability to educate and connect customer to technology and share the value of mobile banking options
Ability to help customers succeed financially by offering introductions to additional team members
Experience working with others on a team to meet customer needs
Experience fostering and developing strong customer relationships
Ability to build strong relationships with internal partners
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action
Ability to interact with integrity and professionalism
Relevant military experience including working with military protocol
Relevant military experience in personnel benefits management
Proficient with proactively sourcing, acquiring, building relationships
Support customers and employees in resolving concerns

What we offer:

401(k) Plan
Paid Time Off
Parental Leave
Critical Caregiving Leave
Discounts and Savings
Health Benefits
Commuter Benefits
Tuition Reimbursement
Scholarships for dependent children
Adoption Reimbursement
Disability benefits
Life insurance
Critical illness insurance
Accident insurance

Additional Information:

Job Posted:
August 20, 2025

Expiration:
August 25, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Personal Banker Bilingual Spanish