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The Personal Assistant provides essential secretarial and administrative support to the Managing Executive, ensuring smooth operations within the division. In addition to managing executive tasks, the role supports the wider team by fostering communication, coordinating company events, and celebrations. This dual focus strengthens efficiency at the leadership level while helping to build a high‑performing, engaged, and collaborative team culture.
Job Responsibility:
To design and develop automated reports based on user requirements
To verify the completeness, accuracy, validity & timeliness of the data being reported on
To analyse, evaluate & reformat wide ranges of information
Provide strategic input on any projects running at Vodacom that impact CAD and Credit & Risk
Oversee and ensure the maintenance of all technical specification documentation for vetting systems and processes
Provide pre- and post-impact analysis on changes
To assist with continuous departmental process improvement(s) and/or ad hoc requests
Organisational and administrative support, including Office maintenance
Coordinate events, meetings, conferences, seminars, workshops, and management strategic workshops, for the ME of the Division and the Executive Heads
Coordinate team building and conference activities
Coordinate travel arrangements and business itineraries for national and international travel
Keep a complete, confidential, and up-to-date record of all matters related to the Business area
Assist new personnel with obtaining necessary office equipment and management of stationery for the division
Create and maintain an effective filing system
Responsible for office area maintenance
Administration of company tools such as company phones, SIM cards, IT equipment
Ensure that health and safety awareness and adherence in the office is adopted by the whole team
Ensure all operational risks are up to date and are managed accordingly
Maintain a close working relationship with other divisions within the wider Vodacom business units and relevant Vodacom business units
Understands the importance versus urgency of the issue, and who needs to be addressed or informed
Knows what should be confidential and demonstrates a high level of discretion
Understands the players who are important to the business and manages those relationships appropriately
Proactively suggest and lead activities to help build team culture and maintain work-life balance for all team members
Be the team’s champion for celebrating success and important personal and professional events
Takes on specific projects on behalf of the ME
Ensure deadlines around budgeting, reporting, training, etc, are efficiently planned and delivered
Ensure reconciliation of all spend for the ME and Executive Heads
Coordinate the monthly operations report and the dashboard report
Provide an overview of the opex budget and direct expenses budget, and highlight anomalies
Requirements:
Matric is essential
A relevant degree/diploma is an advantage
A minimum of 3 years of executive secretarial experience
Minimum 2 – 3 years of Business Administration experience in a corporate environment
Minimum of 6 months of experience working with POs/budgets/reporting
Knowledge of Microsoft Office – Word, Outlook, Excel and PowerPoint, Microsoft Project, SAP etc. is essential
Knowledge of IT/ Telecommunications environment will be an advantage
Knowledge of office management is essential
Financial administration experience will be beneficial
Excellent administration skills are essential
Excellent organizational skills are essential
The ability to pay attention to detail is important
Computer Literacy skills – MS Office (Word, Excel, PowerPoint) are essential
Good interpersonal skills are essential, and being a team player
Good oral and written communication skills are essential
Ability to maintain confidentiality at all times
Ability to work under pressure and meet tight deadlines, and embraces change