Personal Assistant Job at Thames Water (Reading)

Personal Assistant

Thames Water

Location:
United Kingdom , Reading

Category:
Office Administration

Contract Type:
Not provided

Salary:

50000.00 GBP / Year

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Job Description:

We are looking for an accomplished, proactive Personal Assistant to join our Digital and Transformation Leadership Team at Thames Water. This is a rare and exciting opportunity to play a critical role in supporting senior leaders within a fast-paced, regulated environment, contributing directly to our Purpose: to deliver life’s essential service, so our customers, communities and the environment can thrive. As part of our newly established leadership team, you will be down-to-earth, sociable, warm, and tactful, with a great sense of humour and the ability to remain calm under pressure while navigating constant change.

Job Responsibility:

Provide skilful, intuitive, and practical diary management for the Digital and Transformation Leadership Team, maximising their time while supporting wellbeing and work-life balance
Manage multiple diaries, expenses, and administrative tasks to ensure leaders can focus on strategic priorities
Act as the first point of contact and professional “face” of the Digital Transformation Office
Field and manage queries from internal and external stakeholders, handling sensitive and confidential correspondence with discretion
Meet and greet senior stakeholders and direct requests appropriately
Organise meetings, events, and departmental activities, including agendas, minute-taking, and action tracking where required
Arrange travel, accommodation, and venue bookings as needed
Raise recruitment, purchasing, and shopping cart orders, ensuring approvals and authorisations are completed promptly
Draft confidential documents, memos, and responses on behalf of the Digital and Transformation Leadership Team
Provide administrative and content support for presentations and leadership communications
Support project and event management activities, including internal staff events
Build and maintain strong relationships with Executive Assistants and Personal Assistants across the business

Requirements:

Proven success supporting senior leaders in a similar Personal Assistant or Executive Assistant role, ideally within a highly regulated environment
Highly organised, professional, agile, and diligent, with excellent attention to detail and grammar
Calm, adaptable, and resilient, with the ability to respond positively to change in an operational business
Loyal, trustworthy, and discreet, with a friendly, sociable, and approachable manner
Strong problem-solving skills, offering practical solutions and showing initiative
A genuine passion for Thames Water’s Purpose, Values, and Behaviours
A positive, optimistic outlook with a desire to make a difference and drive improvement
Ability to understand customer needs and handle sensitive situations with care and empathy
Confident communicator, both written and verbal, capable of representing senior leaders professionally
Knowledge of social media, with the ability to respond to messages where required

What we offer:

26 days holiday per year, increasing to 30 with the length of service (plus bank holidays)
Performance-related pay plan directly linked to company performance measures and targets
Generous Pension Scheme through AON
Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance

Additional Information:

Job Posted:
January 30, 2026

Expiration:
February 06, 2026

Work Type:

Hybrid work

Thames Water - All Job Offers

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