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Thames Water is recruiting for a Personal Assistant to join a busy team and look after 3 Directors. The Personal Assistant (PA) to Directors provides proactive, organised, and professional administrative support to a group of senior leaders across the organisation. This role exists to ensure day-to-day operations for the Directors run efficiently and smoothly, by managing diaries, coordinating meetings and logistics, handling correspondence, and supporting general administrative tasks. Acting as a reliable first point of contact and a representative of the Directors, the PA plays an important part in ensuring timely communication and coordination across departments.
Job Responsibility:
Schedule and coordinate meetings, appointments, and events across teams
manage diary conflicts and plan time effectively
Support inbox management
flag priorities and ensure prompt communication between Directors and stakeholders
Book travel, accommodation, and transport as required, process expenses promptly and in line with company policy
Prepare agendas, coordinate meeting logistics, and take accurate notes
follow up on key action items as required
Welcome visitors professionally and courteously
arrange hospitality and meeting room set-up where needed
Liaise with HR and candidates to schedule interviews, support onboarding activities and induction coordination
Help organise team events, internal meetings, or occasional offsite activities and social functions
Handle sensitive information with care and always act with discretion
Provide holiday/sickness cover for other PAs where needed
work collaboratively with EAs/PAs and the wider support team
Requirements:
PA Experience – 2+ years in an administrative or PA role supporting multiple senior leaders or teams
Diary Management - Confidently coordinating diaries and meetings, both virtually and in person
Communication Skills - Strong written and verbal communication
ability to engage with all levels
Organisation & Time Management - Ability to manage multiple tasks and priorities with minimal supervision
Team Collaboration - Works well with others and supports colleagues when required
Attention to Detail - Demonstrates accuracy and consistency in written and administrative work
Discretion & Professionalism - Trusted to handle sensitive or confidential information appropriately
Microsoft Office Suite - Proficient in Outlook, Word, PowerPoint, Excel, and Teams
Nice to have:
Experience Supporting Multiple Leaders - Used to juggling competing priorities across multiple diaries
Event Management - Experience coordinating off-sites or internal senior events
Minute Taking - Comfortable capturing informal meeting notes or summaries
What we offer:
Generous Pension Scheme through AON
24 days holiday per year, increasing to 28 with the length of service (plus bank holidays)
Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance
Performance-related pay plan directly linked to company performance measures and targets