Personal Assistant Job at Midland Mencap (Birmingham)

Job Description

To provide a range of personal, social, emotional and practical care tasks as required for the well-being of citizens, and their carer, living in their own homes within the community, whilst keeping a watchful brief on their changing needs. To work towards an assessed and planned package of person centred care, or maintenance programme, enabling citizens and their carers to exercise control over their own lives by maximising their independence. The provision of a culturally and ethnically sensitive service is integral to the provision of home care. To assist in the delivery of a high quality Sitting Service in accordance with agreed standards, organisational policies and procedures.

Job Responsibility

Provide a range of personal, social, emotional and practical care tasks as required for the well-being of citizens, and their carer, living in their own homes within the community, whilst keeping a watchful brief on their changing needs
Work towards an assessed and planned package of person centred care, or maintenance programme, enabling citizens and their carers to exercise control over their own lives by maximising their independence
Assist in the delivery of a high quality Sitting Service in accordance with agreed standards, organisational policies and procedures
Have individual responsibility, under the supervision of the Domiciliary Care Manager, for the personal needs of citizens
Observing each citizen’s changing needs and reporting, on a regular basis, to the Domiciliary Care Manager
Providing personal care in a sensitive manner for all citizen groups and their carers living in their own homes within the community
Social duties to include shopping, talking with citizens, helping to maintain contact with family, friends, and the local community, escort duties
Undertake essential domestic duties to assist citizen to care for their homes
Attending case conferences and other meetings as required to facilitate the provision of appropriate person centred support to citizens
Making appointments for citizens with e.g. a Doctor, Nurse or Chiropody Services
Able to provide sleep-in duties as required
Assisting citizens, where instructed by the Domiciliary Care Manager, in the management of their income, paying rent and other household bills, and keeping a strict account for checking by the Domiciliary Care Manager
To attend Training Courses as required to develop skills and knowledge to improve the quality of service provision
Carry out any other duties and responsibilities within the scope and spirit of the job purpose and grade as may be required
Ensure the Health & Safety requirements of the organisation and relevant legislation are met

Requirements

Previous experience of giving personal care to adults with specific needs for example, disabilities or learning difficulties is desirable but not necessary as full training will be provided
Communicate verbally and in writing in a comprehensive manner
Able to complete a timesheet, write a shopping list and handle money
Able to work by yourself
Able to provide sensitive and appropriate personal care to men, women and children
Having an awareness, understanding and willingness to meet the needs of people from different religious and cultural backgrounds
Be able to provide a service in a non-judgemental way to all citizens
Essential that you are willing to undergo training
NVQ/Diploma Level 2 or 3 is desirable but not essential

Nice to have

Previous experience of giving personal care to adults with specific needs
NVQ/Diploma Level 2 or 3

What we offer

Higher than the average hourly rate of pay compared to many care providers
20 days of paid holiday per year (not including bank holidays). This will increase to 25 days with years of service
All of our buildings are fully accessible and include personal care suits
Midland Mencap is Disability Confident Employer and encourages people with a disability or long term health condition to apply for job roles
Midland Mencap is signed up to the ‘Working for Carers’ charter. We can support family carers to work around their caring responsibilities
All of our employees are automatically enrolled on the ‘Health Assured- Employee Assistance Programme’ which offers confidential advice and support for personal and work-related issues
We offer flexible working and full and part-time employment to enable staff to work around their caring or family commitments
Statuary sick, maternity and paternity pay in accordance with government guidelines
After three months of continues, regular employment, we can provide a proof of employment letter for staff members, to support finance applications
Relevant training to ensure staff are competent and confident to do their job
The opportunity to learn, improve your skills and progress in your professional career
A strong network of support from the management team and the opportunity to progress within Midland Mencap
Flexible and family-friendly working practices
Learning, development, and progression opportunities
Supportive team culture and access to employee wellbeing services
Pension scheme and expenses reimbursement

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Personal Assistant

Job Description

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Requirements

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What we offer

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