This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
The PA & Admin Support role provides high‑level organisational, administrative, and people‑focused support across Retail, Operations, Property, Franchise, Regions, and Store teams. The position acts as a central coordination point, ensuring leaders and regional teams are fully supported to operate efficiently and effectively.
Job Responsibility:
Diary & Meeting Management – Retail Leadership Team and broader SLT as needed
Full management of complex diaries, including meetings, calls, store visits, venue bookings, and rescheduling
Organisation of team meetings, development days, divisional events, clinical days, and regional conferences
Preparation of store visit packs (scorecards, P&L, weekly sales) and attendance at visits/meetings as required
Serve as the diary contact point for Regional Managers and support external event bookings
Arrange all travel: flights, trains, hotels, car hire, and research optimal travel routes
Submit and manage Concur expenses, upload receipts, maintain mileage logs, and resolve outstanding or queried claims
Update PeopleAdmin for direct reports and store/region structures: contract changes, holiday corrections, sickness, MAT/PAT leave, absence
Complete PPFs, emergency payments, hierarchy updates, and change request forms (Welcome Bonus, Refer a Friend)
Manage personal files, holiday planners, weekend working logs, and ensure holiday cover is arranged
Manage leaders' inboxes during annual leave and ensure continuity with deputies
Set up and approve OneID and email accounts
Prepare spreadsheets, collect data, and request reports from People Information as required
Raise PO numbers and manage invoices
Support store/region admin: bonus queries, RAF/Welcome Bonus follow‑up, company expense clearing, and personnel record updates
Act as a central point of contact for Regional Managers, Store Leaders, and HRBPs for operational and admin queries
Requirements:
Strong organisational and planning skills, with the ability to juggle priorities
Ability to manage high volumes of tasks while maintaining accuracy, with a strong attention to detail
Clear and professional communication with senior leaders, stores and external parties
Ability to take accurate, impartial notes in formal meetings
Strong IT and system skills
Microsoft Office, PeopleAdmin, Concur Experience raising Pos and resolving invoice queries
Competence in handling sensitive personnel information securely
Confidence in troubleshooting store or regional admin queries
What we offer:
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme