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Personal Assistant and Team Support

United Kingdom, London · Job Posted July 13, 2026
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Job Description

We are currently seeking a Personal Assistant and Team Support to be based in London, and work on a 12-month contract, with the possibility of extension.

Job Responsibility

  • Support for the London-based Head of Integrated Process Risk Controls and Manager of T&S Transformation Program Delivery
  • Administration role within the T&S Business
  • Day-to-day systems support
  • Expense processing
  • Travel bookings
  • Events organizing
  • Employment of contractors
  • Raising purchase orders
  • Invoicing
  • Manage diaries
  • Proactively seek opportunities to share learning and collaborate with others
  • Eager to develop self and others, working closely with other PAs in T&S
  • Actively participate in planning your own work
  • Attend all T&S admin Skill pool meetings you are invited to
  • Organize logistics for internal communication events such as Townhalls and webcasts: Rooms, materials, selection of medium used (e.g., Teams vs. SHOW)
  • Support for the London-based Head of Integrated Process Risk Controls and Manager of T&S Transformation Program Delivery
  • Handle expense processing, travel bookings, event organizing, contractor employment, raising purchase orders, invoicing, and managing leaders diaries
  • Proactively share learning, collaborate with others, and work closely with other PAs in T&S
  • Manage daily administrative tasks such as scheduling meetings, handling correspondence, and maintaining records
  • Organize and manage the executive's calendar, schedule appointments, and ensure they are aware of upcoming commitments
  • Plan and book travel, including flights, accommodation, and transportation
  • Process and manage expense reports, ensuring timely reimbursement and accurate record-keeping
  • Organize and coordinate events, meetings, and conferences, including logistics and materials preparation
  • Act as the point of contact between the executive and internal/external stakeholders, handling communications efficiently
  • Prepare reports, presentations, and other documents as required
  • Handle sensitive information with discretion and maintain confidentiality at all times
  • Prioritize and manage multiple tasks effectively, ensuring deadlines are met

Requirements

  • Sound administrative and organizational skills
  • Adopt a learner mindset and apply it to all aspects of the role
  • Excellent English language skills, both written and verbal
  • Excellent interpersonal skills: Communicate and establish positive relationships at all levels
  • Actively network with peers, the wider RDS, and externally where appropriate
  • Actively seek and provide constructive feedback
  • Provide support for the T&S Admin pool (e.g., for leave, illness, and event planning, with exact dimensions specified in the Job Description)
  • Ability to work independently, set priorities, and manage workload while adhering to deadlines: Able to prioritize tasks and manage conflicts efficiently and with a positive attitude
  • Maintain resilience under pressure
  • Strong digital literacy: Proficient in MS Office Products
  • Familiar with various Shell online systems
  • Act as SharePoint FSO if required and ensure skills are at the necessary level
  • Continuously seek to upskill
  • Act as access focal point for the section of the secure floor/s
  • Strong advocate for the Group’s aims on IRM, D&I, HSSE, and compliance
  • Stay informed with an internal and external mindset
  • Strong compliance with company’s business principles and Code of Conduct

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