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The Permission Analyst (Licensing Operations) plays a critical role in supporting the execution and governance of content licensing and permissions within a medical publishing environment. This position is responsible for the end-to-end processing of permission requests, ensuring timely fulfillment in alignment with service-level agreements and established licensing policies. The analyst maintains and validates accurate metadata, rights information, and transactional records across internal systems, contributing to the integrity and reliability of content access and distribution. Working cross-functionally with editorial, sales, customer service, finance, and external partners, the Permission Analyst helps facilitate efficient content delivery while ensuring compliance with copyright, licensing agreements, and regulatory standards. The role supports rights management activities, including tracking permissions, assisting with alternative format and digital distribution requests, and maintaining audit-ready documentation. This position also contributes to operational excellence by identifying discrepancies, resolving access and data issues, and supporting continuous improvement initiatives within licensing workflows and systems. The ideal candidate demonstrates strong attention to detail, organizational skills, and the ability to manage multiple priorities in a fast-paced environment, while developing foundational expertise in medical publishing, content governance, and rights management.
Job Responsibility
Support the process of regular communication with multiple providers on everyday issues as well as new copyright requirements that affect the company
Ensure seamless flow of key metadata between back-office systems and customer facing sites
Maintain content currency by ensuring that our journals and books are properly show on the multiple permission platforms we utilize
Identify and work to implement efficiencies with time and money across permission operations
Evaluate the overall operational function on non-standard problems, identify problems and or patterns to help create solutions
Communicate with internal groups as well as external vendors with critical business information
Serve as go to person on questions regarding process
Work closely with Journal and Book Publishing teams to support processes by which permission is granted on content we produce
Handle incoming permissions requests efficiently and in accordance with current permissions policy and fee structure
To maximize potential revenue for each permission request with effective negotiation skills
Work closely with partners and vendors to provide regular information on updates to our content as well as ensure the platforms we utilize are providing the services we need
Plan and execute a schedule of regular contacts with key platform providers
Develop and implement a process to ensure our current backfile of books are properly represented on a platform
Ensure timely and accurate dissemination of copyright updates to the team and company
Process manual requests from receipt to invoicing, ensuring that the revenue is properly allocated
Communicate with requesting clients daily to provide them with the rights needed for their request
Continue to review and adapt procedures that will reduce the turn-around time for each permission request
Support the finance team with permission revenue as well as the Lippincott Journal team with RFP's and setting of LE
Regular reporting of relationship status, contract status and new opportunities
Requirements
1-2 years of experience as Permission Analyst or Licensing Operations related work