Permanent Part-timer V&A Waterfront

• Assist management in day-to-day store maintenance while providing excellent service and observing and maintaining all store policies and procedures
• Ensures the highest level of adidas service is given to each customer
• As needed, completes any regular sales transactions involving cash, credit, checks, etc.
• Involved indirectly with ticketing of products as well as checking paperwork against items received
• Assists in product flow from stockroom to sales floor on a fill-in basis
• Assists in the development of displays of merchandise or follow suggestions or schedules provided by the store management team
• Attain proficiency with the point-of-sale system by acquiring system utilization skills. Ensure integrity is maintained through attention to policy and procedure
• Uses selling techniques such as add on sales and describing technical information to customers to enhance salesmanship and reach store and position sales goals
• Greets customers in the store and assists them in finding the right product. Occasionally, serves primarily as a Greeter at the front door during busy workdays
• Maintaining general housekeeping standards (Including cleaning of the store)
• Safekeeping of Company assets
• Loss prevention, monitoring sales floor and reporting any suspicious activity and follow security procedures/ SLAP
• Ensure they take part in in-store training or digital training provided by the company (Atticus/AREA) to ensure they have product knowledge and role best practice
• Familiarize themselves with Power BI tools to have more understanding of store performance, best sellers / blackhole product

• An absolute passion for retail & customer service
• Ability to use your initiative
• Clear and upbeat communication skills
• Flexibility- you can help during the week, during evenings and weekends too
• Previous fashion retail experience will be highly regarded but is not essential
• Adaptability, being able to handle various tasks and adapt to changing circumstances/situations
• The passion to work within a team to deliver great results
• Ability to perform in a fast-paced, high volume retail environment
• Enthusiasm
• A love for fashion and great confidence to style your customer with any look they want to create
• Matric certificate
• 0 - 1 years of retail experience

Previous fashion retail experience