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Barclays Logo Barclays · Banking

Periodic Review and Quality Assurance (QA) Manager

United Kingdom, Glasgow · Job Posted February 21, 2026

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Job Description

We’re seeking two proactive and technically strong Periodic Review and Quality Assurance (QA) Managers to lead our Periodic Review and Quality Assurance functions, strengthening governance, uplift capability, and drive high‑quality outcomes across multiple locations. These roles play a pivotal part in ensuring our client lifecycle controls meet policy standards, optimising review processes, and enhancing the overall effectiveness of our financial crime framework. You’ll operate at pace, bring deep KYC and policy expertise, and ensure that complex casework and QA activity progress smoothly and consistently.

Job Responsibility

  • Support with day-to-day Private Bank and Wealth Management initiatives including processing, reviewing, reporting, and issue resolution with regards to accounts, products and services
  • Support the management of the banks client relations to clearly identify their needs and provide a service that meets expectations
  • Collaboration with teams across the bank to align and integrate Private Bank and Wealth Management processes
  • Identification of areas for improvement and providing recommendations for change in Private Bank and Wealth Management processes
  • Development and implementation of Private Bank and Wealth Management procedures and controls to mitigate risks and maintain operational efficiency
  • Development of reports and presentations on Private Bank and Wealth Management performance and communicate findings to internal senior stakeholders
  • Identification of industry trends and developments to implement best practice in Private Bank and Wealth Management Services
  • Participation in projects and initiatives to improve Private Bank and Wealth Management efficiency and effectiveness

Requirements

  • Proven experience operating in a fast‑paced environment with strong technical knowledge of KYC, CDD, and financial crime policy
  • People management capability, with experience coaching, developing, and uplifting team performance
  • Change management capability, with the ability to manage and embed improved ways of working

Nice to have

  • Strong stakeholder management, communication, and collaboration skills
  • Advanced MS Office proficiency, particularly for reporting, analysis, and case oversight

What we offer

  • Fitness Suite
  • fitness classes
  • an on-site GP
  • a bicycle store
  • rooftop bar
  • clubs and societies
  • working parents club
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