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Barclays Logo Barclays · IT - Administration

Performance Oversight Manager

United Kingdom, Knutsford · Job Posted June 16, 2026
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Job Description

Join us at Barclays as a Performance Oversight Manager. This role is responsible for overseeing and driving performance across Client Service, acting on behalf of the Client Service Directors and Senior Leadership Team to ensure delivery against strategic objectives. It focuses on generating actionable insight through the development of MI, translating complex data into clear recommendations to inform decision-making, while embedding robust KPI frameworks, governance, and risk awareness to maintain strong control and sustainable outcomes. The role also leads and coordinates cross‑functional change initiatives, aligning improvement activity to business priorities and ensuring effective delivery, adoption, and measurable enhancement of operational performance.

Job Responsibility

  • Overseeing and driving performance across Client Service, acting on behalf of the Client Service Directors and Senior Leadership Team to ensure delivery against strategic objectives
  • Generating actionable insight through the development of MI, translating complex data into clear recommendations to inform decision-making
  • Embedding robust KPI frameworks, governance, and risk awareness to maintain strong control and sustainable outcomes
  • Leading and coordinating cross‑functional change initiatives, aligning improvement activity to business priorities and ensuring effective delivery, adoption, and measurable enhancement of operational performance

Requirements

  • Demonstratable stakeholder management
  • Exceptional data analysis capability
  • Proven experience in change implementation and management
  • Experience in Microsoft applications such as Excel, PowerPoint, Forms

Nice to have

  • Familiarity with Tableau reporting
  • Exposure to Salesforce
  • Understanding of Corporate Banking operating model and processes

What we offer

  • Shuttle bus from the local bus, tram, and train stations on weekdays
  • Onsite gym
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