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Performance officer

United Kingdom, Hounslow 35000.00 - 40000.00 GBP / Year · Job Posted September 30, 2025
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Job Description

Join Our Team as a Performance Officer! Are you passionate about performance management and eager to make a difference in the service industry? Our client is seeking a dedicated and detail-oriented Performance Officer to join their dynamic team on a temporary contract basis in Hounslow. If you thrive in a fast-paced environment and enjoy collaborating with others, this opportunity is for you!

Job Responsibility

  • Analysing and reporting on KPIs through the management of Confirm Dashboards
  • Supporting the Business Manager in effectively managing departmental performance issues
  • Implementing and maintaining monitoring systems for performance targets
  • Assisting in the development of performance strategies to drive continuous improvement
  • Managing non-compliance information and facilitating Paymech meetings
  • Compiling and submitting Monthly Monitoring Reports and Annual Service Reports
  • Communicating performance-related issues through presentations and reports
  • Coordinating the Internal Audit Plan and ensuring timely audits
  • Conducting root cause analysis and supporting corrective action plans
  • Compiling Health and Safety statistics and exposure hours

Requirements

  • Strong knowledge of Microsoft packages, including Visio, Excel, and PowerPoint
  • Excellent communication skills and a proactive attitude
  • A commitment to fostering a positive team environment and supporting company values

What we offer

  • Work with a supportive team committed to excellence and improvement
  • Gain valuable experience in performance management within the service industry
  • Opportunity to contribute to meaningful projects and make a real impact
  • 1 day remote after successful probation

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