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Performance Marketing Manager

intercom.com Logo

Intercom

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Location:
United States , San Francisco

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Category:
-

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Contract Type:
Not provided

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Salary:

123900.00 - 148028.00 USD / Year

Job Description:

We’re looking for a Performance Marketing Manager with deep expertise across paid social, display, and video to take our multi-channel acquisition strategy to the next level. You’ll help lead Intercom’s paid acquisition programs, playing a critical role in how we acquire high-quality leads and customers.

Job Responsibility:

  • Lead and scale Intercom’s performance marketing programs across paid social channels (LinkedIn, Facebook, and beyond), display and video to acquire new Fin and Intercom customers
  • Develop paid marketing strategies that ladder up to broader integrated campaign objectives
  • Partner with creative, brand, and integrated teams to contribute to development of high-performing assets
  • Analyze in-market campaign performance and make data-driven decisions to refine and improve results against business objectives
  • Run structured A/B tests and experiments to increase efficiency, boost ROI, and uncover scalable growth opportunities
  • Collaborate with marketing, sales, and web teams to align ad messaging with high-converting landing pages
  • Identify and act on new growth opportunities across the funnel

Requirements:

  • 3+ years of hands-on experience running paid social, display, and video campaigns, ideally in high-growth environments
  • Deep expertise with paid social platforms (LinkedIn, Facebook/Meta), with a strong grasp of direct response and performance-driven campaigns
  • An understanding of integrated, full funnel campaign development and how creative, content, and targeting work together
  • Strong analytical skills: advanced proficiency with spreadsheets and experience using analytics or BI tools (Looker, Tableau, etc.)
  • A balance of strategic thinking and tactical execution
  • Analytical and curious by nature
  • Clear and confident communicator

Nice to have:

  • Paid acquisition experience in B2B or SaaS
  • Comfort with SQL for deeper data analysis
What we offer:
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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