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We’re looking for a Performance Marketing Manager with deep expertise across paid social, display, and video to take our multi-channel acquisition strategy to the next level. You’ll help lead Intercom’s paid acquisition programs, playing a critical role in how we acquire high-quality leads and customers.
Job Responsibility:
Lead and scale Intercom’s performance marketing programs across paid social channels (LinkedIn, Facebook, and beyond), display and video to acquire new Fin and Intercom customers
Develop paid marketing strategies that ladder up to broader integrated campaign objectives
Partner with creative, brand, and integrated teams to contribute to development of high-performing assets
Analyze in-market campaign performance and make data-driven decisions to refine and improve results against business objectives
Run structured A/B tests and experiments to increase efficiency, boost ROI, and uncover scalable growth opportunities
Collaborate with marketing, sales, and web teams to align ad messaging with high-converting landing pages
Identify and act on new growth opportunities across the funnel
Requirements:
3+ years of hands-on experience running paid social, display, and video campaigns, ideally in high-growth environments
Deep expertise with paid social platforms (LinkedIn, Facebook/Meta), with a strong grasp of direct response and performance-driven campaigns
An understanding of integrated, full funnel campaign development and how creative, content, and targeting work together
Strong analytical skills: advanced proficiency with spreadsheets and experience using analytics or BI tools (Looker, Tableau, etc.)
A balance of strategic thinking and tactical execution
Analytical and curious by nature
Clear and confident communicator
Nice to have:
Paid acquisition experience in B2B or SaaS
Comfort with SQL for deeper data analysis
What we offer:
Competitive salary and meaningful equity
Comprehensive medical, dental, and vision coverage
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