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Vivienne Westwood are seeking a highly analytical and technically skilled Performance Marketing & Insights Lead to drive the optimisation of our digital campaigns and transform data into actionable insights. While supported by external agencies, this role requires some level of hands-on involvement. The ideal candidate will be confident working independently across analytics tools and ad platforms, validating agency reporting, and proactively uncovering insights to inform strategy and performance optimisation. This role is based at Vivienne Westwood's head office in Battersea on a full time basis.
Job Responsibility:
Lead and manage agencies in optimising Google Ads, Shopping, Display, and Paid Social campaigns to maximise ROAS and reduce CAC
Refine targeting, bidding strategies, and budgets in collaboration with the Head of Digital
Act as the primary contact for day-to-day communication with agencies, ensuring outputs align with business objectives and brand positioning
Provide clear briefs and KPIs, evaluate agency performance, and identify areas for improvement
Oversee product feed optimisation, ensuring data accuracy and alignment with seasonal priorities, marketing lunches and product availability
Partner cross-functionally with creative, merchandising/e-commerce teams to ensure campaigns align with key collections, launches and products availability
Be able to run and report on paid social campaigns in-house when required — hands-on experience in Meta Ads Manager is essential
Collaborate with agencies but maintain independent oversight of campaign performance, ensuring transparency, accuracy, and consistency of reporting and optimisations
Supporting the digital marketing team across affiliate marketing campaigns
Monitor and evaluate performance across all channels using GA4, Meta, Google Ads, and other analytics tools
Build and maintain advanced dashboards in Looker Studio and use data visualisations to quickly explore and present key trends
Demonstrate advanced proficiency in Excel, creating automated reports, pivot tables, v-lookups, and macros
Analyse user behaviour, AOV, conversion rates, and product preferences to identify regional trends and growth opportunities
Support customer segmentation analysis and loyalty tracking to inform targeting and retention strategies in collaboration with the CRM specialist
Validate and interpret data provided by agencies, ensuring consistency across platforms and proactively identifying insights or discrepancies
Ensure data accuracy and alignment across analytics platforms, managing attribution differences and integrating with e-commerce data
Evaluate website performance using GA4 and tools such as Microsoft Clarity, recommending journey optimisations and A/B testing opportunities
Stay current with digital and e-commerce trends within the luxury fashion industry to identify new growth opportunities
Requirements:
4+ years’ hands-on experience in performance marketing and analytics, ideally within luxury fashion or retail
Hands-on expertise in Google Ads, Meta Ads Manager (essential), Google Shopping, and affiliate marketing platforms
Strong knowledge of GA4, attribution models, event tracking, and e-commerce KPIs
Advanced skills in Looker Studio and Excel (report automation, advanced formulas, and pivoting, etc.)
Experience with feed management and shopping campaigns optimisation
Analytical mindset with strong numerical ability and attention to detail
Excellent communication and collaboration skills, able to present insights clearly to both technical and non-technical audiences
Proactive, commercially aware, and passionate about digital innovation
Confident using analytics and reporting tools independently, without relying solely on agency support
Ability to validate tracking, assess data accuracy, and build performance dashboards from scratch
Hands-on experience across ad platforms, product feeds, and performance data environments
Nice to have:
Degree in Data Science, Marketing Analytics, or related fields
Experience with Salesforce and feed management tools
Experience with Power BI
Knowledge of customer segmentation and loyalty frameworks
Experience working across global markets
What we offer:
Staff discounts
Training
Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.)
Cycle to work scheme
Generous annual leave allowance
Pension Scheme
Perkbox membership: access to a wide range of perks, discounts, and wellness resources
Opportunity to develop new skills and progress in your career
Opportunity to work for a company that cares and believes in its people and the environment
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