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Provide consultation, facilitation, and data support to performance improvement teams in order to drive improvement with quality priorities and metrics
Leads and facilitates performance improvement teams with process owners
Provides guidance and support to team members, leaders, and providers with performance improvement activity, aligned with the organization’s methodology and tools
Provides support to teams including literature searches, data collection, statistical data analysis and display, and benchmarking
Assists in the development, implementation, communication, and evaluation of action plans to achieve cost-effective, high quality care
Develops and provides interpretive performance improvement reports to highlight variations in clinical and non-clinical processes and outcomes for committees and leadership
Designs and implements clinical studies to identify variation in medical management in order to improve patient care and outcomes
Participates in ongoing monitoring and improvement activities to promote regulatory compliance and ISO 9001
Supports physician and advance practice clinician peer review efforts and ongoing professional practice evaluations
Participates in educational offerings to remain current with practice
Requirements:
Bachelor’s degree in Quality or related field
Typically requires 5 years in health care, clinical quality improvement
Knowledge of medical terminology, clinical concepts, and disease management
Ability to analyze complex data and communicate sensitive information
Proficient use of Microsoft office suite
Ability to create reports, graphs, and other visual presentation materials, and effectively maintain statistical data
Knowledge of evidence-based, best practice resources to promote efficiency and effective outcomes
Knowledge of improvement methodology, principles, project management, and team facilitation
Knowledge of healthcare rules, regulations, and standards
Ability to problem solve, lead multi-disciplinary teams, use conflict management, and team building skills
Detail oriented and able to prioritize and organize data and complex projects
Excellent interpersonal, written, and verbal communication skills
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs