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Performance Improvement Coordinator II

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Advocate Health Care

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Location:
United States , Charlotte

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

35.50 - 53.25 USD / Hour
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Job Responsibility:

  • Expertly facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities with emphasis on process redesign and measurement
  • provides direction to the department and business unit leadership in the planning of a systematic, organization-wide approach to continuous quality improvement
  • Serves as a team leader, preceptor, mentor and coach to quality management staff, as well as a system expert for performance improvement training and new initiatives
  • assists leadership with review of performance improvement coordinator work product and makes recommendations for staff performance appraisal
  • Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements
  • Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity
  • reassesses approach to maximize success
  • Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety
  • Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities
  • Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the System
  • Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome
  • Assists leadership and PI Coordinators in defining key performance indicators and developing measurement tools to evaluate quality improvements
  • Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques
  • Provides education and training on accreditation compliance and accreditation matters
  • Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient's status

Requirements:

  • Bachelor's Degree required
  • Master's Degree preferred
  • RN or other clinical licensure preferred
  • certification in health care quality, patient safety or related accreditation entity preferred, required within 1 year of employment
  • 5 to 7 years experience in healthcare or directly related field
  • 2 to 4 years leadership experience preferred
  • Knowledge of Lean Concepts preferred
  • Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications preferred
  • Previous experience or knowledge of TJC preferred
  • Must have the ability to clearly communicate verbally, in person, and in writing with patients, families, agencies and the health care team

Nice to have:

  • Master's Degree
  • RN or other clinical licensure
  • certification in health care quality, patient safety or related accreditation entity
  • Knowledge of Lean Concepts
  • Intermediate to advanced computer skills with demonstration of skill and competence in use of all Microsoft Office applications
  • Previous experience or knowledge of TJC
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
January 27, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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