Performance Excellence Operations Specialist Senior

The Senior Operations Specialist leads performance monitoring and sustainment efforts across ministries to ensure alignment with One CHRISTUS operational standards and performance expectations. This role sets and manages priorities to maintain strategic initiatives in sustainment, proactively identifying risks through advanced data analysis, process evaluation, and cross-functional engagement. The Senior Specialist applies critical thinking to lead root cause investigations, recommends corrective actions, and escalates systemic deviations to senior leadership when necessary. This position serves as a coaching ministry leader and collaborates with clinical, operational, and analytical teams to reinforce high performance and consistent execution. The Senior role serves as an SME because of their high level of expertise in operational metrics and process improvement methodologies, and the ability to influence across all levels of the organization. This position deals with highly sensitive and confidential information.