People Technology Program Manager Jobs

City and County of San Francisco

Location:
United States, San Francisco

Category:
Human Resources

Contract Type:
Not provided

Salary:

149994.00 - 188682.00 USD / Year

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Job Description:

The People Technology Program Manager plays a vital role in leading people technology projects within the People, Performance & Development (PPD) section, ensuring that the Airport’s human resources systems are configured, optimized, and strategically aligned with business needs. The People Technology Program Manager provides oversight of system design, development, administration, and security; leads technology evaluations and implementations; directs project teams and vendors; partners closely with SFO ITT staff; and ensures compliance with City standards, policies, and best practices.

Job Responsibility:

Supervise and mentor staff, ensuring adherence to policies, quality standards, and professional development goals
Provide guidance on system configurations, dashboards, workflows, and application enhancements
Oversee the intake, prioritization, and assignment of requests for system improvements, integrations, and user support
Serve as the project leader for large-scale people technology initiatives, including system upgrades, enterprise integrations, and platform governance
Prepare project plans, budgets, proposals, and technical specifications
ensure projects are delivered on time and within scope
Manage vendor relationships, contracts, and service quality
Perform and oversee needs assessments, feasibility studies, cost-benefit analyses, and solution design
Lead configuration, testing, implementation, and post-implementation support for people technology solutions
Partner with SFO ITT staff to troubleshoot and resolve complex backend architecture issues
Ensure compliance with City standards, platform governance rules, and security policies
Translate workforce data into compelling insights that inform HR strategy, operational efficiency, and leadership decisions
Manipulate and manage large, complex databases and spreadsheets, ensuring accuracy and integrity of human capital metrics
Design and deliver dashboards, scorecards, and workforce reports that highlight trends, risks, and opportunities for workforce optimization
Present findings in clear, accessible language for diverse audiences
Provide expert oversight of applications built on Microsoft Power Platform and integrations with systems such as DocuSign, Cornerstone, and external APIs
Approve and direct the development of new dashboards, enhancements, and workflows
Review and validate data flows, system integrity, and reporting capabilities
Maintain long-term strategies for platform stability, scalability, and user adoption
Define and map role-based access controls and permissions for PPD people technology systems
Conduct periodic security audits to ensure compliance with City and ITT standards, privacy regulations, and industry best practices
Collaborate with SFO ITT staff to implement governance rules, secure data, and safeguard sensitive employee information
Act as the senior liaison between the People Technology team, ITT, and business users
Translate business requirements into system solutions that align with PPD’s objectives
Develop and deliver training, communications, and change management support for end users

Requirements:

An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field]
Five (5) years of experience in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management
2 years of recent and verifiable experience performing data reporting and analysis on human capital metrics or in a comparable field, and within a large organization
translating complex data analysis and research principles into terms that can be understood by a broader audience
manipulating and managing large, complex databases, spreadsheets and queries and generating workforce analytics to optimize human resource management

Additional Information:

Job Posted:
December 07, 2025

Expiration:
December 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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People Technology Program Manager

City and County of San Francisco

Location:United States, San Francisco

Category:Human Resources

Contract Type:Not provided