People & Talent Partner

• Partner with hiring managers to define recruitment needs, create job descriptions, and craft talent strategies that align with business goals
• Manage full-cycle recruitment processes, including sourcing, interviewing, and extending offers across Latam (mainly - Colombia and Costa Rica) and North America (the USA and Canada)
• Ensure an excellent candidate experience, representing the company’s values throughout the recruitment process
• Actively build talent pipelines through direct sourcing and networking across industry channels, including fostering relationships with universities and other key institutions
• Use data-driven insights to improve the recruitment process and provide market intelligence that informs workforce planning
• Act as a key point of contact for employees, guiding them on HR policies, procedures, and employee relations issues
• Assist managers with setting goals, conducting performance reviews, and ensuring participation in HR-related processes for all dedicated headcounts
• Oversee HR compliance, ensuring adherence to relevant laws and regulations, including support for audits related to SOC, ISO, and other standards
• Support employee development programs by helping managers and employees identify growth opportunities, career paths, and learning goals
• Regularly communicate with employees (through 1:1s, team meetings, etc.), ensuring that all personnel are supported and engaged in their roles
• Facilitate benefits for the dedicated headcount
• Organize team-building activities and happy hours
• Partner with managers to drive engagement initiatives, ensuring alignment with company values and a focus on employee well-being
• Support initiatives around employee feedback, ensuring surveys, pulse checks, and continuous feedback mechanisms are in place
• Monitor trends in employee retention and collaborate with teams to propose solutions for improving the employee experience and reducing attrition

• 3+ years of experience in HR and Talent Acquisition, ideally in a fast-paced or tech-driven environment
• Strong understanding of HR policies, talent management practices, and recruitment processes
• Excellent communication and interpersonal skills, capable of fostering positive relationships across all levels of the company
• High level of organizational skills, capable of managing multiple priorities and maintaining attention to detail in a dynamic environment
• Commitment to our core values: Obsession, Ownership, Transparency, and Partnership
• English proficiency at upper-intermediate level or higher

Experience working with HR and ATS systems like BambooHR, Lever, etc.