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Firework is a people and talent centric culture. Our business is going through tremendous growth in the SAPMEA and we’re looking for a People, Talent, and Business Operations generalist who enjoys being at the center of how a company runs. This role blends recruiting, people operations, and core business/finance support, and is critical to supporting our employees, leaders, and day-to-day operations.
Job Responsibility:
Talent Acquisition & Recruitment: Drive end-to-end recruiting for select roles, partnering closely with hiring managers
Coordinate interviews, candidate communication, scheduling, and logistics
Manage job postings, ATS workflows, and talent data
Deliver a thoughtful, inclusive world-class candidate experience
People Operations & HR Support: Serve as the first point of contact for questions, inquiries, and requests
Support onboarding, offboarding, and people lifecycle processes in coordination with the global People Ops team
Support and lead performance cycles, engagement initiatives, and people programs
Assist with benefits administration, policy updates, and compliance tasks
Maintain People systems, records, and documentation
Business Operations & Finance Support: Provide administrative and operation support for core business functions
Assist with invoice processing and vendor payments
Partner closely with Finance on purchase orders and contract tracking
Coordinate with leadership on operational projects and process improvements
Support audits, compliance requests, and internal controls as needed
Requirements:
Bachelor's degree
5+ years recruiting experience within a global start-up organization that has experienced fast-paced growth
ideally have a track record delivering on hiring objectives across all functions up to senior roles
SaaS technology companies preferred
2+ years People Ops generalist experience, including having built and managed performance management, employee engagement, and organizational development
Working knowledge of invoices, budgets, vendors, and operational processes
Strong organizational skills and attention to detail
Articulate
exceptional communication skills with a high level of EQ
Outstanding problem solving skills and the ability to derive creative solutions for mutually beneficial outcomes
Track record of accountability, work ethics, and delivering high quality within a team-centric environment
Must be able to start the role in Pacific timezone initially