People Systems Relationship Manager Jobs

Reach plc

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Category:
Human Resources

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

As our People Systems Relationship Manager, youll own the HR tech landscape end to end ensuring our tools are intuitive, reliable and well adopted. Youll partner with HR, IT, Finance and our vendors to deliver a seamless experience across onboarding, performance, compensation and more. Youll lead a small, capable team to keep systems running smoothly while pushing continuous improvement.

Job Responsibility:

Own the HR tech landscape end to end ensuring our tools are intuitive, reliable and well adopted
Partner with HR, IT, Finance and our vendors to deliver a seamless experience across onboarding, performance, compensation and more
Lead a small, capable team to keep systems running smoothly while pushing continuous improvement

Requirements:

Set and deliver the HR systems roadmap, aligning to business strategy and value
Oversee configuration, maintenance, upgrades and change control across all HR systems
Drive user-centred improvements that boost efficiency, data quality and experience
Manage vendors: SLAs, service delivery, commercials and issue escalation
Lead, coach and develop a team of two (Systems Advisor and Systems Administrator)
Establish robust testing practice for releases, patches and new functionality
Resolve complex, escalated issues and remove recurring root causes
Build practical training, guides and comms that grow capability and adoption
Lead change management for new implementations and major rollouts
Use approved AI tools to enhance accuracy, speed and insight
Youre a relationshipled operator who builds trust across HR, IT, Finance and frontline users, while partnering effectively with external system vendors
Externally, you cultivate constructive relationships with vendors negotiating SLAs, holding partners to account and collaborating to achieve outcomes that are right for the business and the people who use the tools every day
You translate business needs into smart, scalable HR tech solutions by getting under the skin of requirements, understanding technical specifications, configuring modules and shaping bestpractice processes that land well in the real world
Your communication is clear and confident in writing, facetoface and when presenting helping you align expectations, influence decisions and keep everyone moving in the same direction
You plan and prioritise across multiple stakeholders and deadlines, managing dependencies without losing sight of the bigger picture

What we offer:

25 days' holiday (plus bank holidays), as well as an extra day after you've been with us for three, five and 10 years
Scheme to help you buy extra holiday
An extra day's paid leave each year to volunteer for a cause close to your community or your heart
Big moment day - an extra days paid leave for a moment that matters to you - like getting married, moving house or welcoming a new addition to the family (human or furry!)
Bonus scheme - you'll get a stake in our success and a chance to add to your annual earnings
Help saving for your retirement - we'll match your company pension contributions up to 6% and you can contribute through salary sacrifice
Supportive and progressive people policies
A healthcare cash plan - giving you money back for a range of medical expenses and fast access to doctor's appointments
Car lease scheme - you can buy a brand new electric or hybrid car through our leasing partner, and pay for it through salary sacrifice
Wellbeing support - including a 24/7 assistance programme for you and your family
Access to lots of discounts - including 15% off with Reach's very own online marketplace, Yimbly, where you can buy everything from homewares to beauty products
Interest-free loans - including for season tickets and technology

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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People Systems Relationship Manager