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Braze Logo Braze · Human Resources

People Systems Lead

United States, Chicago 101300.00 - 124700.00 USD / Year · Job Posted February 17, 2026
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Job Description

Braze is scaling our global people technology infrastructure. As a People Systems Lead, you’ll bring deep Workday configuration expertise, strong judgment, and a collaborative mindset to help us optimize and expand our HR systems. This role is ideal for someone who is ready to lead complex, cross-functional projects, from global implementations to payroll integrations and is excited to mentor others, challenge the status quo, and shape the future of People Systems at Braze.

Job Responsibility

  • Serve as a subject matter expert in Workday, leading design and configuration
  • Troubleshoot and support Workday integrations
  • Oversee SOX compliance within Workday
  • Ensure the team follows internal change management and user access processes
  • Own and lead complex system initiatives from end to end
  • Partner with key stakeholders in People, Finance, Legal, and IT
  • Manage and triage system request intake using Jira
  • Lead global implementation projects
  • Mentor junior analysts
  • Build and maintain advanced Workday reports and dashboards
  • Analyze the impact of Workday bi-annual releases and lead change management and testing efforts
  • Document SOPs, business processes, and configuration logic
  • Actively contribute to team OKRs, help drive inclusive systems design, and support team culture

Requirements

  • 5+ years of experience in HR/People Ops
  • 3–4+ years of Workday configuration expertise across multiple modules (HCM, Benefits, Time off and Leaves, Advanced Compensation, Time Tracking, Performance, Payroll, Security, Advanced Reporting)
  • Ability to troubleshoot integrations
  • Curious about and excited by the potential of AI in People Systems
  • Track record of leading end-to-end system projects, including global rollouts and cross-functional implementations
  • Strong analytical and problem-solving skills
  • Proficient in advanced Workday reporting, including calculated fields and dashboard creation
  • Strong understanding of compliance and governance
  • Demonstrated experience mentoring or guiding others
  • Excellent communication skills
  • Strong project management skills
  • Seeks out opportunities to support DEI, culture, and team growth
  • Familiarity with tools like Jira, Greenhouse, Lattice, Culture Amp, and ADP Payroll is a plus
  • Advanced Excel skills

Nice to have

  • Familiarity with tools like Jira, Greenhouse, Lattice, Culture Amp, and ADP Payroll
  • Experience ensuring systems align to SOX controls, change management, and user access requirements

What we offer

  • Competitive compensation that may include equity
  • Retirement and Employee Stock Purchase Plans
  • Flexible paid time off
  • Comprehensive benefit plans covering medical, dental, vision, life, and disability
  • Family services that include fertility benefits and equal paid parental leave
  • Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
  • A curated in-office employee experience
  • Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
  • Employee Resource Groups
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