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Braze is scaling our global people technology infrastructure to meet the demands of a fast-growing, dynamic workforce. As a People Systems Lead, you’ll bring deep Workday configuration expertise, strong judgment, and a collaborative mindset to help us optimize and expand our HR systems. Reporting to the Manager, People Systems, this role is ideal for someone who is ready to lead complex, cross-functional projects, from global implementations to payroll integrations and is excited to mentor others, challenge the status quo, and shape the future of People Systems at Braze.
Job Responsibility:
Serve as a subject matter expert in Workday, leading design and configuration with hands-on configuration expertise across multiple modules
Troubleshoot and support Workday integrations
Oversee SOX compliance within Workday
Ensure the team follows internal change management and user access processes
Own and lead complex system initiatives from end to end
Partner with key stakeholders in People, Finance, Legal, and IT
Manage and triage system request intake using Jira
Lead global implementation projects
Mentor junior analysts
Build and maintain advanced Workday reports and dashboards
Analyze the impact of Workday bi-annual releases and lead change management and testing efforts
Document SOPs, business processes, and configuration logic
Actively contribute to team OKRs, help drive inclusive systems design, and support team culture
Requirements:
5+ years of experience in HR/People Ops
3–4+ years of Workday configuration expertise across multiple modules (HCM, Benefits, Time off and Leaves, Advanced Compensation, Time Tracking, Performance, Payroll, Security, Advanced Reporting)
Ability to troubleshoot integrations
Curious about and excited by the potential of AI in People Systems
A track record of leading end-to-end system projects, including global rollouts and cross-functional implementations
Strong analytical and problem-solving skills
Proficient in advanced Workday reporting, including calculated fields and dashboard creation
Strong understanding of compliance and governance
Experience ensuring systems align to SOX controls, change management, and user access requirements is a plus
Demonstrated experience mentoring or guiding others
Excellent communication skills
Strong project management skills
You seek out opportunities to support DEI, culture, and team growth
Familiarity with tools like Jira, Greenhouse, Lattice, Culture Amp, and ADP Payroll is a plus
Advanced Excel skills
Nice to have:
Familiarity with tools like Jira, Greenhouse, Lattice, Culture Amp, and ADP Payroll
Experience ensuring systems align to SOX controls, change management, and user access requirements
What we offer:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching